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Ethical selling - an introduction to effective selling skills


Cosensa

Summary

Price
£414 inc VAT
Finance options

We accept all major credit and debit cards.

Study method
Classroom
Duration
1 day · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Location & dates

Location
Address
Adelaide House
Falcon Road
BELFAST
County Antrim
BT126SJ
United Kingdom
Address
Lauriston Place
EDINBURGH
Midlothian
EH39DE
United Kingdom
Address
Pitt Street
GLASGOW
Lanarkshire
G24DT
United Kingdom
Address
Whitehall Quay
LEEDS
West Yorkshire
LS14HR
United Kingdom

Overview

Our Ethical selling programme is an excellent one-day, hands-on workshop that introduces sales people that are relatively new to sales, or who have had no formal professional sales training, to the concept of effective selling. It includes carefully and skilfully investigating and identifying the true needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts. Your competitors may be quick to 'dive to the bottom' on price in order to gain market share, however this training programmes focuses on how to stay firm on price and increase sales by convincing customers of the value you offer.

Description

Contents

By the end of this course each delegate will be able to:

  • Understand why people buy
  • Use a systematic approach for contacting and selling to customers
  • Set meaningful business and personal objectives for every sales call
  • Make worthwhile appointments on the phone
  • Design an agenda for meeting a potential customer for the first time
  • Recognise and respond to buying signals
  • Use simple, but effective, communication skills to establish what their customer really wants
  • Identify and sell the benefits, not the features of the products
  • Close a sale successfully

Course benefits

This course will ideally benefit people who are new to the role of sales or for those who would like to develop closer relationships with existing clients and develop a stronger more confident 'account management' approach.

Additional information

This interactive course provides delegates with the key skills required to deliver excellent sales service to all prospective and existing customers in order to maximise the sales potential of the company.

Trainers background

The trainer for this course has extensive experience in design and delivery of sales related training programmes. They have been successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of senior sales positions in variety of industries.

Who is this course for?

Who should attend

Sales people with little or no experience and no prior professional sales training. This programme will help individuals develop a positive, ethical and sound commercial approach to selling their companies products and services.

Questions and answers

Certificates

Certificate of completion

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.