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Emotional Intelligence

Blended virtual classroom course


Hemsley Fraser

Summary

Price
£1,200 inc VAT
Study method
Online + live classes
Duration
6 hours · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Dates

Start date
End date
08/08/2025
08/08/2025
10/11/2025
10/11/2025

Overview

This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognising and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.

Certificates

Certificate of completion

Digital certificate - Included

Description

Blended virtual training programme

  • 2x3hr virtual expert-led sessions
  • 1:1 Virtual coaching session
  • On-demand digital learning playlist

What will I learn?

By the end of this course you will be able to:

  • State the meaning and origin of Emotional Intelligence
  • Evaluate the values and beliefs that trigger an emotional response
  • Apply techniques to positively manage emotional responses
  • Draw on personal motivations to improve your drive and commitment
  • Identify and challenge your self-limiting beliefs
  • Interpret other peoples’ emotions
  • Use communication skills to demonstrate empathy
  • Identify the different social styles and the impact they have on relationship building

Who is this course for?

This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.

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