Emotional Intelligence
Blended virtual classroom course
Hemsley Fraser
Summary
- Certificate of completion - Free
- Tutor is available to students
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Dates
Overview
This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognising and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.
Description
Blended virtual training programme
- 2x3hr virtual expert-led sessions
- 1:1 Virtual coaching session
- On-demand digital learning playlist
What will I learn?
By the end of this course you will be able to:
- State the meaning and origin of Emotional Intelligence
- Evaluate the values and beliefs that trigger an emotional response
- Apply techniques to positively manage emotional responses
- Draw on personal motivations to improve your drive and commitment
- Identify and challenge your self-limiting beliefs
- Interpret other peoples’ emotions
- Use communication skills to demonstrate empathy
- Identify the different social styles and the impact they have on relationship building
Who is this course for?
This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.
Questions and answers
Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.