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Emotional Intelligence foundation diploma E Learning course

Emotional Intelligence E Learning course


Vita Online Limited

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students

Overview

Emotional Intelligence Practitioner Coach

This course is about understanding how emotion affects work performance and relationships in the workplace. It demonstrates how to ensure emotions can be controlled and focused into greater ‘task efficiency’ and ‘relational effectiveness’. A combination of insight, skills and abilities are identified and practised to enable you to drastically improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome. It is well known in the sporting world that selecting the right thoughts and emotional response leads to the highest possible achievement. You are mainly limited by what you think you can achieve, rather than your intellectual or physical ability to achieve. It is your desire not your ability that determines your success. This training course will provide you with an understanding of emotional intelligence and equip you with the tools to change your habits and manage your emotions in line with any situation that may arise.

Curriculum

1
section
2
lectures
1h 57m
total

Course media

Description

Emotional Intelligence Practitioner Coach allows students to further develop their skills in coaching. The programme provides students with the knowledge, skills and confidence required to provide effective coaching interventions in a range of environments.You will also develop skills, which will enable you to help clients establish and ultimately achieve their personal goals in life.

What is it about?

This course is about understanding how emotion affects work performance and relationships in the workplace and life . It covers how to ensure emotions can be controlled and focused into greater ‘task efficiency’ and ‘relational effectiveness’.A combination of insight, skills and abilities are identified and practised to enable you to drastically improve your ability to grasp what is driving a particular situation and adapt your behaviour to gain the most beneficial outcome.

Emotional Intelligence Practitioner Coach will help you develop the skills to support and sustain improved performance by others. You will learn to develop a professional mentoring relationship with a learner, in particular an apprentice or trainee employed by, or undertaking work placement in, a workplace, the Emotional Intelligence Practitioner Coach will teach you how to design and implement an emotional intelligence coaching and mentoring program using adult learning principles and current emotional intelligence coaching and mentoring methodologies

Training Course Objectives:

This training course will cover the following topics:

Introduction

What is Emotional Intelligence? What is NLP?

Develop a mentoring plan

Identify scope and boundaries of the mentoring relationship

Facilitate mentoring relationship

Techniques for resolving differences

Monitor mentoring relationship

Discuss changes in the mentoring relationship

Evaluate effectiveness of mentoring

Self-awareness

Who am I as a manager? Tuning into your senses, getting in touch with your feelings and knowing your goals

Emotion management

The dynamics of emotions, the worry buster, living with anxieties, 5-step freeze-frame technique,Submodalities

Self-motivation

The essential elements, positive self-talk, visualisation, creating an EI environment

Relationship management, perceptual positions

Defining a relationship, types of relationship, why do we get together? Why do relationships fail? What makes an effective relationship? 6 steps to building effective relationships, tips for building exceptional relationships with colleagues

Emotion coaching

What does this mean? What do I need to know and be able to do? What is involved?

Assessing & developing your emotional intelligence

How do you shape up? Raising your EI, ten habits of emotionally intelligent people

Developing an emotionally intelligent organisation

Using EI as a change management strategy, 4 steps to organisational EI, example EI development programme

Learning Outcomes:

Emotional Intelligence Practitioner Coach will teach you how to design and implement an emotional intelligence coaching and mentoring program using adult learning principles and current emotional intelligence coaching and mentoring methodologies

Identify your own emotions and their impact on performance – self-awareness

Understand other people’s emotions – cultivating awareness of others’ feelings, emotions, concerns and needs

Use NLP, emotional intelligence in relationships

Understand the role of NLP, emotional intelligence in increasing personal success

Appreciate the main competency elements within the emotional intelligence competency model

Recognise basic self management techniques

Appreciate the need to manage and understand interactions with others

Be aware of the characteristics of emotionally intelligent individuals

Recognise emotional intelligence as a change management strategy and the use of emotional intelligence within an organisation Understand how to create an EI,NLP development programme

Develop a mentoring plan

Identify scope and boundaries of the mentoring relationship

Facilitate mentoring relationship

Techniques for resolving differences

Monitor mentoring relationship

Discuss changes in the mentoring relationship

Evaluate effectiveness of mentoring

Understand the difference between coaching, mentoring and training

Understand the fundamental principles of effective coaching

Be able to identify situations in which coaching will provide the best learning outcomes

Identify the role of the manager in facilitating training

Understand the learning needs and preferences of different groups

Understand how coaches can utilise their understanding of learning preferences

Recognise that adult learning principles must be applied in a coaching situation

Identify and overcome learning barriers

What motivates learners?

How to demonstrate skills to learners

How to build effective learning relationships

What the GROW model of coaching is

Give and receive effective feedback

TRANSFORMING BELIEFS

Understand the structure of beliefs

Learn simple yet powerful techniques to change beliefs

We have specially designed the certification process so that you leave the course knowing you have an excellent understanding of NLP, Emotional Intelligence , coaching and mentoring .Whilst we will do everything possible to assist you in meeting our required standards, not every student meets our standards. So when you have our certificate, you know you’ve earned it!

Who is this course for?

For those working in environments where there are frequent and challenging interactions with colleagues and customers.Particularly useful for those who need to understand the underlying nature of their own and others’ responses, and who want to improve the quality of their interactions.Or anyone wanting to develop and become more effective and successful in how they interact with people personally or professionally in and outside the work environment.

Questions and answers


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Abena asked:

how many hours of instruction do you offer and in what format? how much of it is video?

Answer:

the course is emailed

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Certificates

Certificate of completion

Digital certificate - Included

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.