Effective Outlook Course - The Leading Global Excel Training Platform
Skillsology
Summary
- Certificate of completion - Free
Overview
Email is the most widely used form of business communication, but also one of the main causes of lost productivity in the workplace. Managing tasks and meetings is crucial to working effectively and professionally, so proficiency with emails and email-management systems has a powerful impact on the day-to-day productivity, efficiency, punctuality and success of businesses.
This course will help you to improve the organisation and productivity of your staff by optimising their use of Microsoft Outlook. It will teach them principles and techniques that ensure an efficient and effective use of emails, contacts, calendars and notes throughout the business. ?
Description
Through the use of videos summaries, screencast examples and practice tasks from an Microsoft Outlook expert you will be able to:
- Utilise the Outlook interface to ensure that desired functionality is easy to access
- Compose and send emails that create the right impression more quickly and with fewer errors
- Improve productivity and save valuable time by preventing a build-up of junk mail
- Find desired emails in an instant, and quickly review core material from past emails
- Automate email management and presentation
- Manage appointments, meetings and tasks efficiently
- Keep all notes in one easily accessible location
- Ensure access to all required information from anywhere in the world
Section 1: Introduction
Unit 1.1 - Introduction
Introduction Video
Unit 1.2 - Personal Productivity
This short unit outlines why it’s worth spending time on understanding how to use Outlook better.Before you invest time on a training course, you need to be sure that you will achieve something useful and practical for your efforts. The unit outlines some of the personal productivity issues that Outlook can help address and introduces the main components of Outlook: Email,Appointments and meetings, People and contacts, Tasks and To Do lists and Notes.
Unit 1.3 - Outlook Structure
This unit provides more detail on the different Outlook components and how to access them as quickly as possible. It also explains how the Outlook interface works, introducing the main interface components such as: The Ribbon, The Navigation pane, The To Do Bar and Item views. The unit also covers some practical ways to get at what you need as quickly as possible such as adding frequently used commands to the Quick Access Toolbar.
Unit 1.4 - Categories
One of the quickest ways to bring some structure to hundreds, or even thousands, of different Outlook items is to use Outlook categories. In this unit we see how to set up and use categories and how, once we have allocated items to categories, they can be used to show us the information we need with just a few clicks of the mouse button.
Unit 1.5 - Section Plenary
Section 1 Plenary Video
Section 2: Email
Unit 2.1 - Dealing with Basic Emails
Most of us send, receive and reply to many emails each day. We probably do it without even thinking about it most of the time. However, even something as apparently straightforward as email can cause significant problems when mistakes occur. This unit looks at a range of ways to avoid common pitfalls and improve efficiency by getting emails right first time.
Unit 2.2 - Making email better
Understanding some of the less obvious Outlook email features can help email do more for you and make your emails create a better impression, without taking any more time to produce.If you don’t manage the way in which email interrupts you, frequent disruptions could significantly reduce your productivity. This unit helps you control your email rather than letting it control you.
Unit 2.3 - Email Management
A wealth of important information can end up buried in old emails. Effective email management can help you find what you need as quickly as possible. Viewing your emails as whole conversations can be much quicker than searching for individual emails scattered throughout different email folders. Email folders have their place though, and the unit shows how to create new email folders and move and copy emails between folders. Managing email also involves dealing efficiently with email you don’t want, so the unit includes a section on dealing with junk email.
Unit 2.4 - Searching for Emails
Finding the information you need wherever it lurks in your email management system can waste a lot of time if you don’t use the right tools. In this unit you learn how to conduct immediate searches just by typing in a search term as well as how to set up more advanced searches that are based on multiple email properties. If you need to run the same search frequently, the unit shows you how to save a search as a virtual search folder that can display the results of a complex set of conditions with a single click.
Unit 2.5 - Process Emails Manually
Outlook includes a range of features that you can help you manage your emails. In this unit we see how Flags and Reminders can ensure that there is nothing lurking unseen in your inbox that you should have dealt with but haven’t. The unit then looks at how Outlook Quick Steps can run several email management processes with just a single click.
Unit 2.6 - Processing Email Automatically
Processing emails quickly is good, but processing emails automatically can be even better. This unit looks at what email rules can do and how to set them up and use them. It also includes details of how to set up the Outlook email rule that could save your career or relationship.
Unit 2.7 - Section Plenary
Section 2 Plenary Video
Section 3: Other Outlook Items
Unit 3.1 - Appointments
The Outlook Calendar holds details of appointments but can also handle recurring appointments and manage meetings. This unit goes from creating a simple meeting to viewing multiple calendars and sharing calendar information with others.
Unit 3.2 - Meetings
Outlook can help you manage the whole process of setting up meetings from finding a suitable time to inviting attendees and managing their responses. The unit also covers the creation of calendars for resources such as meeting rooms and data projectors and including them in meeting bookings.
Unit 3.3 - Contacts
Outlook can hold details of your contacts. This unit shows you how to enter contact details from scratch and also how to link Outlook to your social network to include all of your online contacts’ details in Outlook.
Unit 3.4 - Tasks and To Do List
Failing to have a clear idea of what you need to do and when you need to do it by can significantly reduce your productivity as you have to abandon current tasks to complete more urgent ones. Failing to deliver on time can also have an adverse impact on those you work with who have their own work disrupted. The unit shows how Outlook can help you keep track of all your tasks from the simplest to the more involved, and how you can even delegate tasks to others and monitor their progress.
Unit 3.5 - Section Plenary
Section 3 Plenary Video
Section 4: Outlook Advanced
Unit 4.1 - Linking
It wastes time to re-enter information that you already have available. In this unit we look at how to link different items to each other within Outlook and also how to use Outlook contact details in a Word mail merge. The unit also covers exchanging information with other applications using Outlooks Import and Export features.
Unit 4.2 - Synchronisation
To operate as efficiently as possible, you will often need to access and update your Outlook information when you’re away from your main computer, maybe using a smartphone, tablet or a web browser. This unit covers different methods of linking to your Outlook data remotely.
Unit 4.3 - Section Plenary
Section 4 Plenary Video
Section 5: Course Plenary
Unit 5.1 - Course Plenary
Course Ending Video
Who is this course for?
Beginner/Intermediate level users of Microsoft Outlook
Requirements
None
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Certificate of completion
Digital certificate - Included
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.