Effective Human Resource Administration

The Effective Human Resource Administration is a course on human resource management that covers some advanced topics that are necessary to manage HR in small to medium level enterprises. The range of topics discussed in this course are fundamentals of motivation, individual and group behavior, the informal organization, technology and people at work, productivity and quality improvement, job redesign and job enrichment, fundamentals of leadership, developing, appraising, and rewarding employees, communicating for effectiveness, managing conflict and change, and human relations in global business.

Managing the human resource in an organization is one of the most difficult tasks for business owners and HR managers. The course teaches various concepts that help in keeping the HR managed and potentially result in better business outcome and increased efficiency. The Introduction to HR course provides a good starting point for amateur HR professionals.

Course Curriculum

Course Introduction

Course Introduction (2:35)

Instructor Introduction (4:33)

Lesson 01 - Effective Human Resource Administration Overview

Effective Human Resource Administration Overview (0:50)

Effective HR Administration - Overview (6:38)

Effective HR Administration - Introduction (6:23)

The HR Assistant Role in Successful HR Administration (5:04)

Lesson 01 Review (1:26)

Review Questions

Lesson 02 - Fundamentals of Motivation

Fundamentals of Motivation (1:25)

Motivation - What is it? (3:49)

Motivation - What is it? (continued) (4:03)

Motivation - What is it? (Cont.) (10:38)

The Need Hierarchy (2:43)

The Need Hierarchy (Cont.) (4:20)

The Need Hierarchy - Physiologic (1:28)

The Need Hierarchy - Safety (6:00)

The Need Hierarchy - Social (5:07)

The Need Hierarchy - Esteem & Self-Actualization (7:01)

The Two-Factor Theory (2:35)

The Two-Factor Theory - cont. (1:13)

Motivation - The Two-Factor Theory (1:49)

The Two-Factor Theory (Cont.) (1:53)

Applying the M-H Theory (2:12)

Applying the M-H Theory (cont.) (4:35)

The M-H Theory in Perspective (3:32)

Expectancy Theory (3:43)

Expectancy Theory Perspective (2:26)

Expectancy Theory Perspective (cont.) (5:27)

The Practical Side of Rewards (4:28)

The Practical Side of Rewards (Cont.) (9:41)

The Practical Side of Rewards - Cont. (3:36)

The Practical Side of Rewards - cont. (1:37)

Creating a Recognition Program (2:21)

Creating a Recognition Program (Details) (3:41)

What Do Employees Want (6:07)

Lesson 02 Review (2:09)

Review Questions

Lesson 03 - Individual Behavior

Individual Behavior (0:24)

Opinions Really Count (7:28)

The Individual (7:20)

The Individual (Cont.) (5:43)

The Individual - Allport Vernon - Lindsey Study of Values Test (3:25)

The Individual cont. (3:45)

The Individual - Attitudes (3:45)

The Individual - Attitudes (cont.) (3:36)

The Individual - Personality (8:25)

Interpersonal Behavior (4:32)

Assertiveness Training (4:36)

Types of Assertive Behavior (6:24)

Motivational Profiles (2:45)

Motivational Profiles (cont.) (2:28)

Lesson 03 Review (2:58)

Review Questions

Lesson 04 - Group Behavior

Group Behavior (0:59)

Definition of a Group (1:40)

Definition of a Group cont. (3:49)

Definition of a Group - Myth vs. Reality (3:33)

Definition of a Group (Cont.) (2:39)

Stages of Group Development (1:00)

Stages of Group Development - Forming (0:53)

Stages of Group Development - Storming (1:07)

Stages of Group Development - Norming (0:57)

Stages of Group Development - Performing (0:40)

Stages of Group Development - Adjourning (0:31)

Roles in a Group (2:15)

Characteristics of Groups (1:08)

Characteristics of Groups (cont.) (2:13)

Intragroup Behavior (1:39)

Intragroup Behavior continued (1:45)

Intragroup Behavior - Decision Making Style (1:25)

Intragroup Behavior - Risk Taking (2:42)

Intragroup Behavior - Creativity (2:56)

Intragroup Behavior - Brainstorming Rules (1:55)

Intragroup Behavior - Process of Generating Ideas (2:51)

Intragroup Behavior - Brain Thinking (3:23)

Intergroup Behavior (1:26)

Power Struggles (1:38)

Conflict Resolution (2:37)

Conflict Resolution continued (3:05)

Team Building (2:12)

Team Building continued (4:01)

Characteristics of Good Team Building (10:54)

Team Types (5:00)

Steps in the Process of Team Building (3:02)

Team Building - How to Function Effectively (2:41)

Demo - Strengths Finder Team Matrix (12:35)

Lesson 04 Review (1:26)

Review Questions

Lesson 05 - The Informal Organization

The Informal Organization (0:29)

Nature of Informal Organization (1:07)

Nature of Informal Organization - Interpersonal Relations (1:58)

Nature of Informal Organization - Leadership (2:18)

Nature of Informal Organization - Goals (1:22)

Nature of Informal Organization - Politics (2:04)

Nature of Informal Organization - Political Behavior (5:23)

Nature of Informal Organization - Cohesion (2:13)

Nature of Informal Organization - Networking (3:25)

Nature of Informal Organization - Behavior Control (1:31)

Nature of Informal Organization - Communication (2:48)

Nature of Informal Organization - Communication Liaison (1:56)

Nature of Informal Organization - Causes of Grapevine Activity (5:53)

Nature of Informal Organization - Awazu's Five Roles (1:47)

Benefits of Informal Organization (2:17)

Benefits of Informal Organization in detail (0:31)

More on Benefits of Informal Organization (1:19)

Disadvantages of Informal Organizations (2:06)

Dealing with Informal Organizations (1:30)

Lesson 05 Review (1:44)

Review Questions

Lesson 06 - Technology and People at Work

Technology and People at Work (1:15)

The Evolution (1:25)

Research and Development (2:04)

Postindustrial Society (3:02)

Postindustrial Society continued (3:16)

Postindustrial Society - Challenges (1:49)

Postindustrial Society - Challenges continued (2:19)

Sociotechnical Challenge (1:16)

Knowledge -Based Organizations (1:51)

Trends in Management - Worker Relationships (2:12)

Workplace Violence (1:10)

Technology - Workplace Violence (5:26)

Workplace Violence (Cont.) (0:51)

Workplace Violence Investigation (1:31)

Workplace Violence Investigation (Cont.) (1:41)

Workplace Violence Investigation - cont. (1:00)

Workplace Violence Investigation - continued (1:21)

Workplace Violence Investigation - Last Few Steps (1:30)

Workplace Violence Initiatives (3:26)

Workplace Violence (Cont.) (3:46)

Workplace Violence - Crisis Prevention (2:53)

Workplace Violence - Crisis Prevention (Cont.) (1:45)

Stressed Employees (3:28)

Causes of Workplace Stress (2:53)

Job Stress Prevention (3:09)

Workplace Violence (Cont..) (1:58)

Lesson 06 Review (2:31)

Review Questions

Lesson 07 - Productivity and Quality Improvement

Productivity and Quality Improvement (0:56)

Quality Challenges (6:47)

Quality Challenges (Cont.) (5:35)

Management (4:54)

Management (Cont.) (3:00)

Management - TQM Program (2:05)

Management (Cont.) (3:35)

Management - continued (1:04)

Management - Pareto Chart (0:35)

Management - Cause and Effect (2:52)

Management - Cause and Effect Diagram (1:32)

Management - Cause and Effect Example (1:30)

Management - Customer Value Added (1:15)

Management - Benchmarking Process (4:14)

Management - Types of Benchmarking (1:18)

Management - Continuous Improvement (2:18)

Participative Approaches (2:24)

Participative Approaches (Cont.) (3:00)

Participative Approaches - Intrapreneur (2:21)

Participative Approaches - Foundations of Intrapreneurship (2:35)

Participative Approaches - Steps to Intrapreneurship (4:19)

Lesson 07 Review (2:00)

Review Questions

Lesson 08 - Job Redesign and Job Enrichment

Job Redesign and Job Enrichment (1:00)

Work in America (1:22)

Nature of Job Redesign (3:01)

Core Job Dimensions (2:27)

Motivating Potential Score (1:18)

Job Enrichment Principles (1:37)

Job Enrichment Principles (Cont.) (1:30)

More on Job Enrichment Principles (1:39)

Challenges in Job Design (1:21)

Job Enrichment Principles (Cont.) (4:29)

Challenges in Job Design (Cont.) (1:33)

Lesson 08 Review (1:37)

Review Questions

Lesson 09 - Fundamentals of Leadership

Fundamentals of Leadership (1:37)

Fundamentals of Leadership (Cont.) (2:12)

Nature of Leadership (3:40)

Nature of Leadership (Cont.) (3:48)

Employee Assumptions (1:25)

Currently there are no Q&As for this course. Be the first to ask a question.