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Effective Communication for Business Professionals
Infero Training Ltd

Classroom based course with Post Course Support - Nationwide £248

Summary

Price
£297.60 inc VAT
Finance options

Live Virtual training - £297.60 for 1 day training

Classroom training - £297.60 for 1 day...

Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
10 students enquired about this course

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Location & dates

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Location

Address
Station Street
BIRMINGHAM
West Midlands
B54DY
United Kingdom
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Address
Orchard Street
BRISTOL
BS15EH
United Kingdom
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Address
Golden Cross House
Duncannon Street
CENTRAL LONDON
LONDON
WC2N4JF
United Kingdom
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Address
The Leeming Building
Vicar Lane
LEEDS
West Yorkshire
LS27JF
United Kingdom
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Address
Rutland Street
LEICESTER
Leicestershire
LE11RE
United Kingdom
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Address
Horton House
Exchange Flags
LIVERPOOL
Merseyside
L23PF
United Kingdom
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Address
Aytoun Street
MANCHESTER
Lancashire
M13DT
United Kingdom
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Address
Strudwick Drive
Oldbrook
MILTON KEYNES
Buckinghamshire
MK62TG
United Kingdom
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Address
Westminster Buildings
Theatre Square
NOTTINGHAM
Nottinghamshire
NG16LG
United Kingdom
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Address
Sheffield City Centre
Hawley Street
SHEFFIELD
South Yorkshire
S12EA
United Kingdom
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Overview

This intensive 1 day, hands-on Effective Communication for Business Professionals course helps you gain comprehensive, practical skills any successful business professional needs to master, in the increasingly competitive environment.

To be successful in the workplace, you must be able to effectively communicate and cooperate with colleagues and external people. If you learn advanced interpersonal communication skills and techniques, you will master the art of communicating, thereby develop effective business relationships and improve productivity.

In this course, you will identify communication styles and communicate verbally and nonverbally. You will understand how to adapt to various communication styles appropriately. You will learn how to communicate with individuals who hold different positions in an organisation, such as peers, supervisors, subordinates, and customers/vendors. Course activities also cover promoting ideas, handling negotiations, and dealing with human resource issues. You will identify an organisation's culture, and discuss how communication can perpetuate a culture.

Throughout the course interactive exercises will ensure your success.

You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home.

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Benefits of Studying Effective Communication for Business Professionals with Infero Training:

  • Classroom training in Small Groups for Max Focus
  • Free Assessment of Skills prior to booking
  • Certificate of Completion & Complementary 12 Months Post Course Support
  • Premier Locations, Latest Tech, Refreshments, OR We Come to You
  • 100% Money Back Guarantee & Price Match Guarantee
  • Bespoke Courses & Group Discounts from £89 per person

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Certification:

Upon completion of the Effective Communication for Business Professionals course, you will receive a Certificate of Completion.

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Certificates

Description

Course Content

Lesson 1: Interacting with Others
Topic A: Understand the Communication Process
Topic B: Apply Core Communication Skills
Topic C: Observe Nonverbal Communication

Lesson 2: Building Positive Relationships
Topic A: Create Connection
Topic B: Adapt Appropriately to Different Communication Styles
Topic C: Accommodate Diversity

Lesson 3: Considering Organisational Communication Systems
Topic A: Analyse Organisational Culture
Topic B: Ensure Communication Flows Effectively

Lesson 4: Communicating with Peers
Topic A: Interact Effectively with Peers
Topic B: Work Productively in a Group
Topic C: Engage in Productive Meetings
Topic D: Lead a Team

Lesson 5: Communicating with Supervisors
Topic A: Communicate with Different Supervisor Styles
Topic B: Discuss Important Topics with Your Supervisor

Lesson 6: Communicating with External People
Topic A: Interact Effectively with Customers
Topic B: Work Productively with Vendors

Lesson 7: Communicating During Conflict and Change
Topic A: Communicate Through Conflict
Topic B: Communicate Through Change

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Course Objectives

Upon successful completion of this Effective Communication for Business Professionals course, students will be able to

  • Interact productively with others in the workplace on a day-to-day basis
  • Build positive relationships with diverse individuals
  • Consider organisational communication systems
  • Communicate with peers
  • Communicate with supervisors
  • Communicate with external people
  • Communicate during conflict and change

Who is this course for?

This Effective Communication for Business Professionals course is ideal for any business professionals who want to enhance their communication skills to interact more effectively with superiors, colleagues, team members, customers, and vendors, and ultimately improve their overall job performance.

Requirements

To ensure your success in this Effective Communication for Business Professionals course, you should have some level of work experience in any of a variety of organisational settings.

Career path

Being proficient in Communication can open the door to many career opportunities such as:

  • Sales Professionals
  • Marketing Professionals
  • Customer Service Professionals
  • Business Development
  • Business Executives
  • Relationship Managers
  • Telemarketing Professionals
  • Administrative Assistant
  • Personal Assistant (PA)
  • Secretary
  • Legal Secretary
  • Project Officer
  • Project Management Office

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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