Business English and Communication at QLS Level 5

Someone once stated — "We're designed to grow, stretch, extend and expand." You will uncover more qualities about yourself and boost your confidence as you develop new skills, and this One Education course will help you do just that.

The world is constantly evolving. There are breakthroughs almost every day in every industry and the way people are living. You may be left behind if you do not adapt with the new skills and development. This One Education course helps you adapt to change and embrace new ways of working with a positive attitude.

Furthermore, in the effort to save money, businesses want to hire skilled people who can do the work of multiple personnel. Also, the majority of employees see learning new skills as a way to progress their careers. This necessitates you honing your existing skills and becoming an expert in your field. One Education course can assist you in doing both - developing new abilities and refining existing ones.

What makes this Business English and Communication at QLS Level 5 course so desirable?

• Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course
• Learning materials of our course contains engaging voiceover and visual elements for your comfort
• Get 24/7 access to all course content for a full year
• Complete the course at your own pace
• Each of our students gets full tutor support on weekdays (Monday to Friday)
• Efficient assessments and instant results upon completion of our course

Develop new abilities with this course — strengthen your confidence, nurture a growth mindset, and flourish as an individual and a professional.

One Education’s skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored Business English and Communication at QLS Level 5 course makes online learning as efficient and easy as possible. This Business English and Communication at QLS Level 5 course will motivate you to learn, develop, and participate in an exceptional e-learning journey, while also upgrading your CV & competence and introducing you to new possibilities to further your career development. You will discover the principles of Business English and Communication at QLS Level 5 and learn the key aspects as you advance through the modules of this course —

Course Curriculum:

Here is a curriculum breakdown of the Business English and Communication at QLS Level 5:

Module 1: Business Writing Skills

• Structures of Business Documents
• Structures of Other Official Documents
• Editing and Proofreading

Module 2: The Basics of Grammar

• Parts of Speech
• Determiners
• Article

Module 3: The Basics of Sentence

• Sentence and Parts of Sentence
• Kinds of Sentence
• Simple, Complex and Compound Sentence

Module 4: Structure of Sentence

• Voice
• Tense
• Person
• Infinitive, Participle, and Gerund
• Mood & Modifiers

Module 5: Question

• Question Types
• Yes-No Question
• Wh-Questions
• Alternative Question
• Declarative Question
• Tag Question

Module 6: Punctuation & Capitalisation

• Capital Letter Rules
• Punctuation Marks
• Punctuation in Numbers

Module 7: Spelling

• British vs. American
• Homonyms
• Common Spelling Rules

Module 8: Common Mistakes & Ways to Improve

• Common Mistakes
• Ways to Improve Grammar Daily

Module 9: Communication Skills

• Effective Listening Skills
• Verbal Communication
• Non-Verbal Communication
• Communication Strategies

Module 10: Business Telephone Skills

• Telephone Etiquette
• Telephone Skills
• Telephone Courtesy Tips
• Domestic and International Calls
• Voice-Mail Courtesy

Module 11: Customer Service

• Introduction To Customer Service
• The Power of Positive Thinking in Customer Service
• Types of Difficult Customers and How to Help them
• How to Deal with Difficult Customers
• Aspects of Phone Etiquette
• Using Proper Phone Language

How is the course assessed?

To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.

When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.

CPD Accredited Certification from One Education

After successfully completing the MCQ assessment of this Business English and Communication at QLS Level 5, you will also qualify for a & CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Join this course to enhance your knowledge, talents, and marketability. This program is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced Business English and Communication at QLS Level 5 training, you will explore the role of a Business English and Communication at QLS Level 5 employee and learn the required skills to deal with a variety of concepts in order to achieve a competitive advantage in the job market. Our Business English and Communication at QLS Level 5 can enable you to develop for the next step whether you want to be self-sufficient, be your own boss, or develop a meaningful career.

• Prerequisites: None
• Age Limit: 16+
• Gadgets: Smart devices and stable internet connection
• Others: A keen interest in communicating effectively

This Business English and Communication at QLS Level 5 course's certification and competencies can help you develop your career by helping you to apply for high-paying employment in Business English and Communication at QLS Level 5 related fields.