Making Effective Presentations

Course overview

Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma.

Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential skills for businesses worldwide. According to studies, 86% of buyers are willing to pay more for better customer service, and 89% of companies compete mainly on customer experience. Our comprehensive diploma course equips you with these sought-after skills across 22 modules. Master the essence of customer service, delve into the intricacies of KYC and AML compliance, and learn to handle customer complaints effectively. You'll also gain proficiency in crafting compelling business communication and managing optimal energy. Take a step towards ensuring your enterprise's compliance with international standards and enhance customer relationships for long-term success. This Customer Service, KYC, CDD & CRM course is your pathway to building a robust, compliant, and customer-centric business.

What will make you stand out?

Upon completion of this online Customer Service, KYC, CDD & CRM course, you will gain the following:

• QLS Endorsed Training.
• CPD QS Accredited
• After successfully completing the Customer Service, KYC, CDD & CRM course bundle, you will receive a FREE PDF Certificate From REED as evidence of your newly acquired abilities.
• Lifetime access to the whole collection of learning materials.
• The online test with immediate results
• You can study and complete the course bundle at your own pace.

Study for the Customer Service, KYC, CDD & CRM course bundle using any internet-connected device, such as a computer, tablet, or mobile device