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Corporate Receptionist & BluePoint Visitor Management Software

Accredited by the Institute of Hospitality

Reception Academy

Summary

Price
£799 inc VAT
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Study method
Classroom
Duration
40 hours · Part-time
Qualification
No formal qualification
CPD
13 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students

Location & dates

Location

Address
Coppergate House
16 Brune Street
London
E17NJ
United Kingdom
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Overview

You are eager to get into a front-facing role with regular office hours and would love to earn an excellent monthly salary? Why don’t you become a Corporate Receptionist?

Our Corporate Receptionist course has been designed to give you all the tools, confidence and skills to be successful in this new role. With extensive training and practice on BluePoint VMS, this course will boost your confidence and prepare you for your exciting future ahead.

Spectacular achievements come with preparation. Get the skills you need for the life you want. Do not wait and take our life-changing course now!

Weekend classes are also available.

CPD

13 CPD hours / points
Accredited by Institute of Hopsitality (IoH)

Course media

Description

This unique and interactive Corporate Reception & BluePoint Visitor Management Software classroom course comprises of 40 hours of training.

Course Material covered:

UK Leading company receptionist procedures and brand standards:

Welcoming visitors and making an excellent first impression

  • Delivering outstanding customer service and building rapport
  • Confident body language, professional tone and terminology
  • Personal presentation, dress code and corporate etiquette
  • Greeting and assisting members in a professional manner
  • Registering clients and visitors and assisting with processing check in and check outs
  • Responding to telephone, email and face to face queries
  • General Administration duties
  • Touch-Typing
  • Booking couriers and processing mail
  • Developing an eye for detail
  • Show rounds and lead handling
  • Security walk around
  • Incident reporting
  • Logging and reporting of health and safety issues
  • Site Operating Manual handling
  • Reporting of maintenance issues
  • Local area knowledge
  • Email handling and follow up
  • Handling of post including use of franking machine DM60
  • Use of daily management log

BluePoint Visitor Management Software:

This course is to over 85% hands-on system training and you will get extensive Visitor Management Software practice on:

  • Booking appointments

  • Amending and cancelling appointments
  • Booking of groups/events
  • Producing visitor badges
  • Producing temporary access passes
  • Replacing lost or stolen access passes

Touch-Typing:

This course includes comprehensive, hands-on sessions on touch typing to ensure all graduates are able to type at adequate speed without the need to look at the keyboard.

Client and Visitor interaction:

  • Client interaction, using our fully functional Reception desk
  • Becoming familiar with corporate terminology
  • Handling irate clients

Employment Assistance:

  • CV writing skills; guidance on creating the correct CV
  • Interview techniques; guidance on how to perform well in an interview

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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