Conflict Management Level 2

We’re all different, with diverse interests, personalities, and thought processes. This means we may not always see eye-to-eye, and conflicts may occasionally arise. When this happens, having the skills to resolve the situation peacefully is invaluable. This level 2 conflict management course is an ideal way to learn conflict management techniques that will benefit you both at home and in the workplace.

Why study conflict management?”

Conflicts can happen in a wide variety of environments, but with a third of our lives being spent at work, there is no coincidence many of these occur within the workplace. To ensure the healthy functioning of any business or organisation, it is essential to reduce and resolve conflicts fairly and effectively and by taking a Conflict Management Course, you will make a real difference.

This online conflict management course will equip you with the necessary tools to help manage such situations. It focuses on the common types and causes of conflict that can occur in a workplace setting, how to respond and to prevent discriminatory behaviour.

You will also learn about the importance of making conflict risk assessments for the benefit of both employers and employees, as well as when to turn to arbitration services when conflicts cannot be resolved internally.

In a recent report from CIPD, it was highlighted that unfair treatment in the workplace has a huge effect on staff.

Whether you work within a role in which situations can sometimes become heated (traffic wardens – we’re looking at you) or you’re simply looking to boost your personal development, this distance learning course will provide you with skills in negotiation, mediation, and practical conflict management and de-escalation techniques. Conflict management level 2 is studied online in your own time, at your own pace, so it will easily fit around other commitments in your life.

Study Hours

• The learning hours for this course are up to 125 hours, which is around 40 minutes per day for 6 months.

Study Method

• Study completely online using our award-winning learning platform, MyOxbridge.

Course Duration

• On average, students complete this course in 4 months, but we'll give you up to 12 months. Don’t worry if you go over the year though, we can organise an extension to your course for an additional fee, which also extends your tutor support.

Assessment

• Throughout this course, you may be expected to complete assignments to meet the requirements of your course. This information will be included in your study pack detailing exactly what you need to do to accomplish your goals as a student.

Additional Information

• Official Qualification Title -Conflict Management Level 2
• Entry requirements - There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English

There are no formal entry requirements for this course, however, it is recommended that you have an intermediate ability to read and write English

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