Communication - Communication Skills - CPD Certified

Communication Skills | Limited Time Offer

Do you lack communication skills and, as a result, struggle to thrive at your work? We are here with the Communication Skills course to solve your problem.

Communication is an essential 21st-century skill to become successful at work. However, it’s not a quality people are born with. So, if you lack this skill, it’s okay. You can develop this skill. But, you need a desire to develop the skill and a continuous learning mindset. So, take this Communication Skills course today, and start learning!

This Communication Skills course is divided into eight easy-to-understand modules; each deals with one broad topic. In the first module, you will learn the basics of communication - nature, scope, types, process, channels etc. From the second module, you will understand the barriers in communication and how to overcome those.

The third module of this Communication Skills course will deal with listening. You will learn the importance of listening in communication and how you can improve your listening skills to be an active listener. If you can become a good listener, you can quickly become a good speaker! Because good listening paves the way to being a good speaker. So, the fourth module of this Communication Skills course is about oral communication. Finally, the fifth module will focus on presentation skills as it is vital in the workplace. You need to give presentations at different times as a student, executive, supervisor, manager, owner etc.

The sixth module of this Communication Skills course will deal with non-verbal communication. This is even more powerful than oral or written communication. So, you must master the arts of effective non-verbal communication. In the next module of this Communication Skills course, you will learn how to increase your written communication skills. Different written communication mediums include letters, emails, reports, etc. You need to use these as per need.

Finally, giving and receiving feedback is crucial in the workplace to maximise output. You will master these skills from the last module of this Communication Skills course.

This Communication Skills course is self-paced. Therefore, you can study this Communication Skills course at your convenient time from wherever you want using any smart device. Moreover, if you face any problem accessing this premium Communication Skills course, you can contact our dedicated 24/7 customer support team, who will solve issues promptly.

Moreover, you will get unlimited access to this Communication Skills course. Thus, you can revise and sharpen your knowledge and skills anytime. So, without further delay, enrol in this Communication Skills course today, and gain a competitive advantage over your peers. Happy learning.

Learning Outcomes of This Communication Skills Course

After completing this Communication Skills course, you will be able to -

• Describe the nature and scope of communication skills
• Articulate the importance of communication skills in business
• Identify the barriers in communication
• Overcome the obstacles in communication
• Develop active listening skills to enhance communication skills
• Increase your oral communication skills
• Prepare effective presentations at work
• Communicate non-verbally where needed
• Explain the written communication process and use it at work
• Use feedback process in communication effectively

Why Choose This Communication Skills Course From Us

• This Communication Skills course is developed by a relevant industry expert.
• Customised content to meet the demand of 21st-century workplaces.
• Self-paced course, supported on any device, i.e., desktop, laptop, smartphone, tab.
• Available TUTOR SUPPORT via email.
• Dedicated 24/7 customer support to solve all the queries from you.
• Budget-friendly course price.
• Entirely FREE PDF certificate. The printed version is only £9.99.

Key Features

• Instant e-certificate
• Developed by qualified professionals
• Lifetime Access
• Tutor Support
• Download Modules as PDF Documents

• Communication - Communication Skills - CPD Certified 3:32:00

  • 1: Communication - Communication Skills 3:32:00

Communication Skills

Curriculum of the Communication Skills Course

Module 1: Nature and Scope of Communication

• Communication Ability: A Valuable Job Requirement
• Communication Defined
• Nature of Communication
• Scope of Communication
• Types of Communication
• Functions of Communication
• Communication Process
• Myths and Realities of Communication
• Communication Channels
• Effective Communication
• Crisis Communication
• Importance of Communication in Business
• Limitations of Communication

Module 2: Communication Barriers

• Barriers in Communication
• Technical Aspects in Communication Barriers
• Overcoming the Barriers in Communication

Module 3: Listening Skills

• What is Listening?
• Personal Characteristics and Listening
• The Listening Process
• Types of Faulty Listening
• Supportive Listening
• Barriers to Listening
• Active Listening
• Techniques for Listening
• Effective Listening
• Improving Listening Skills

Module 4: Oral Communication

• Effective Oral Communication
• Characteristics of Verbal or Oral Communication
• Methods of Oral or Verbal Communication
• Conversation Skills
• Speaking Skills
• Group Discussion

Module 5: Presentation Skills

• Planning
• Preparing
• Practising
• Presenting
• Visual Aids in Business Presentation

Module 6: Non-verbal Communication

• Relationship of Non-verbal Message with Verbal Message
• Types of Non-verbal Communication
• Kinesics
• Proxemics
• Touch
• Techniques for Improving Non-verbal Communication Skills
• Visual Signs in Business

Module 7: Written Communication

• Meaning of Written Communication
• Characteristics of Written Communication
• Objectives of Written Communication
• Written Communication Process
• Pointers and Structure of Written Communication
• Essentials of Effective Written Communication
• Tips for Improved Writing

Module 8: Feedback and Counselling Skills

• Definitions
• Functions of Feedback
• Feedback and Johari Window
• Feedback
• Disclosure
• Effectiveness in Feedback
• Giving and Receiving Feedback
• Significance and Advantages of Feedback
• Limitations of Feedback
• Counselling Skills

Certification

As soon as you complete this Communication Skills course successfully, you can claim your free pdf certificate. Next, you will find instructions on how to download the certificate.

Buying for Your Team?

You can buy this Communication Skills course for your colleague or members of your team by simply adding the Communication Skills course to the basket. You can add the student's details and a message at checkout.

Communication Skills

This Communication Skills course is ideal for professionals, job-seekers, students and anyone who wants to improve their communication skills. With this Communication Skills course, you can understand how communication works, what things you need to improve, and how to enhance your skills to function effectively at work and at home.

Communication Skills

There is no prerequisite to enrolling in this Communication Skills course. However, you must be a continuous learner with a strong motivation in order to grasp the best out of this Communication Skills course.

Communication Skills

This Communication Skills course is not a direct qualification for any job. However, effective communication is precious and essential to becoming successful at work. So, take this Communication Skills course to enhance your CV and employability skills. Thus stay ahead of your competitors.

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Reed courses certificate of completion

Digital certificate - Included