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Communicating with Impact

Blended virtual classroom course

Hemsley Fraser

Summary

Price
£750 inc VAT
Study method
Online + live classes
Duration
3 hours · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Dates

Start date
End date
24/04/2025
24/04/2025
08/07/2025
08/07/2025
11/12/2025
11/12/2025

Overview

This practical and highly interactive virtual workshop is designed to enable you to consider the purpose and outcomes required from workplace communications and develop the skills, confidence and energy to create the impact you choose when you choose to create it. You will have the opportunity to practise powerful new tools and techniques in a safe environment and you will take away practical steps for more credible and effective communication with any audience. The aim is to equip you with everything you need to build your communication capacity at all levels – whether it be interpersonal, organisational or external, and enabling you to become a leader communicator who connects and resonates with any stakeholder.

Certificates

Certificate of completion

Digital certificate - Included

Description

Blended virtual training programme

  • 1x3hr virtual expert-led sessions
  • 1:1 Virtual coaching session
  • On-demand digital learning playlist

What will I learn?

By the end of this course you will be able to:

  • Define how to make the greatest impact when communicating
  • Listen empathetically rather than competitively
  • Use a balance of advocacy and enquiry techniques to make conversations more productive
  • Deliver authenticity through congruent communication
  • Demonstrate empathetic acknowledgement
  • Use storytelling techniques to maximise the impact
  • Use a five-step model to promote more emotionally impactful conversations

What will it cover?

  • Reviewing the five key principles of impactful communication: Authentic, Clear, Relevant, Adequate, Compelling
  • Identifying when to use advocacy and inquiry for maximum impact
  • Listening and responding with empathy
  • Aligning visual, verbal and vocal elements of communication
  • Becoming aware of micro-inequities and micro-affirmations and their impact on congruence
  • The three elements of a powerful story
  • How to incorporate compelling and relevant storytelling into presentations and other communications
  • Using the AEIOU model of positive conversations to defuse conflict

Who is this course for?

Suitable for anyone who would like to develop the skills to communicate with greater impact in the workplace.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Personal development, Communication
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