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Managing and Leading Strategic Communication

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£4,320 inc VAT
Study method
Online
Duration
5 days · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

2 students enquired about this course

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Overview

To communicate effectively with other people, not only we need to be self-aware, but also know the impact of our style on other people. We need to use a range of skills in different situations based on different personalities. This highly practical course helps delegates to understand their strength and develop their own communication style through many group exercises and interactive content. This course also designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.

Description

Module 1 - Communication Skills

  • Analysing communication methods.
  • Effectively structuring your communication.
  • Obtaining the benefits of active listening.
  • Overcoming barriers to communications.
  • Understanding the role of paradigm and perception.
  • Comprehending different communication styles

Module 2 - Communication During Change

  • Selling in the benefits
  • Developing new guidelines
  • Are the benefits of the change readily observable?
  • What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success?
  • What are the common problems when managing changes that if neglected can seriously impact the change process?

Module 3 - Employee Engagement

  • Enhanced communication skills with emphasis on non-verbal communication and body language.
  • How can you improve your communication skills with your team by putting yourself in their position?
  • What strategies help you gather more information about difficult cases.
  • Control your reactions and avoid saying something that you could regret afterwards.

Module 4 - Communicating, coordinating and leading

  • What do people say about your team - and what do you want them to say?
  • Key challenges for your team and how to meet them
  • Case study - communicating, coordinating and leading in practice

Module 5 - Influencing Skills

  • How to establish rapport.
  • How to use a simple 3-step technique to make people feel more comfortable in accepting your ideas.
  • How to inspire others.
  • How to use the 10-step persuasion technique to systematically prepare for an event where you expect to persuade others.
  • What verbal techniques you should be aware of to improve your chances of success?

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.