Certificate In Business Etiquette Online Course - RRP £399, Now Only £149 For a Limited Time

Look and Sound Your Best in Any Situation

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

At the end of this Business Etiquette Online Short Course, you should be able to:

• Identify what business etiquette is and why it’s important.
• Network with confidence.
• Present themselves professionally.
• Understand the importance of dress codes and what they mean.
• Understand how to use a business card effectively.
• Remember names easily.
• How to conduct themselves at a business lunch.
• Understand basic guidelines regarding, grammar standards in all written communication.
• Understand telephone etiquette.
• Understand the benefits of international etiquette.

Course Fast Facts:

1. Easy to follow and understand
2. Only 6 to 8 hours of study is required
3. 12 months access to course
4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
5. You can study from home or at work, at your own pace, in your own time
6. Download printer friendly course content
7. Certificate (IAOTS Accredited)

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Section One: Getting Started

• Objectives

Section Two: What is Business Etiquette

• Defining Etiquette
• Why Bother with Business Etiquette

Section Three: Networking

• The Cold Introduction
• First Impressions Matter
• The Business Card
• Sorry, what was your name again?

Section Four: What to Wear

• Is a Dress Code Optional?
• 10 tips for that perfect look

Section Five: Introductions Over, What Next?

• The bone crusher and the dead fish
• Conversation Etiquette
• Stages of Conversation

Section Six: The Business Lunch

• Which Fork First?
• Eating with Etiquette

Section Seven: Restaurant Etiquette

• Ordering Correctly
• Alcohol
• Paying the Bill and Tipping

Section Eight: Email Etiquette and Netiquette

• Understanding Netiquette
• Email Etiquette: The Do’s and Don’ts of Email
• Grammar

Section Nine: Telephone Etiquette

• 10 Tips for Telephone Etiquette
• Leaving Voicemail
• Mobile Manners

Section Ten: The Written Letter

• Saying Thank You with Style
• Letters the Basic Structure
• Writing the Letter

Section Eleven: International Etiquette

• Some Basic Rules
• Business Card Etiquette
• Personal Space
• Gifts
• Communication

Section Twelve: Wrapping Up

Upon course completion, students will receive a certificate that will serve as proof of their ability to apply their knowledge and to perform such tasks.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

• Microsoft Windows XP, or later
  
• Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

• OSX/iOS 6 or later
• Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

• Internet bandwidth of 1Mb or faster
• Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Currently there are no Q&As for this course. Be the first to ask a question.