Problem Solving - Course

Problem Solving

Diploma in Problem Solving Level 3. CPD Accredited Problem Solving Certificate with 60 CPD points. This Problem Solving course comes with easy to understand e-learning study materials.

Problem Solving can be advantageous throughout life. At its heart, negotiation is about influencing outcomes in a manner that ensures maximum benefit or value for you personally. In sales, negotiation works toward closing the deal in a mutually-satisfactory manner. Those who master the art of negotiation are able to make the opposite party believe that they have scored the best deal. When in reality, it’s the seller or business that’ has come out on top. Powerful negotiators influence outcomes to work in their own favour, while carefully ensuring that everyone involved in the deal/sale leaves feeling satisfied.

This Problem Solving course is ideally-suited to anyone with an interest in becoming a more capable negotiator. Study a variety of effective negotiation techniques, along with how to handle objections and avoid dead-ends. Learn how to influence and persuade without crossing the line into pushiness, with the ultimate goal of closing more sales.

A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Negotiation Skills is required. It’s one thing to master the art of effective delegation, instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager and an inspiring leader is to enjoy extraordinary career prospects worldwide.

Problem Solving

We pride ourselves in offering a flexible, accessible alternative to traditional classroom studies. Sign up for this Level 3 Diploma in Problem Solving and gain access to the following benefits:

1. Unbeatable value for money, with all digital textbooks, course materials and general learning resources included in the purchase price.
2. 24/7 access to our exclusive digital learning platform for total flexibility and convenience.
3. The backing of our extensive student support team and your own personally-assigned tutor.
4. No deadlines, time restrictions, final exams or entry-requirements to worry about – the web’s most accessible distance learning programmes.
5. The chance to enrich your CV and career prospects with an accredited Level 3 Diploma in Problem Solving.

Learning Objectives

This high-quality Problem Solving course has been designed to help ambitious candidates take the most important step in their lifelong career journey. Assuming a leadership position for the first time can be exciting and intimidating in equal measures. Taking charge of a team or business of any size means shouldering responsibility and accountability at a much higher level. This Level 3 certificate in Problem Solving will help candidates deal with the various challenges that accompany entry-level leadership positions in an organisational setting. Upon completion of the course, candidates will benefit from the skills, knowledge and confidence needed to step into a leadership position for the first time.

Problem Solving

Over the course of ten detailed modules, learners study the qualities and characteristics of the effective leader. The differences between Problem Solving are also examined, along with an organisation’s reliance on both. The process of developing a high-performance team is also discussed, alongside effective employee motivation strategies, the value of strong interpersonal communication skills and the art of providing constructive feedback.

Key skills, talents and knowledge picked up along the way include:

• A detailed understanding of the true value of leadership
• How management and leadership are different yet equally important
• The relationship between employee motivation and performance
• Professional-level communication skills
• The characteristics and qualities of the effective negotiation skills
• Feedback gathering and effective employee interview skills
• The difference between delegation and leading by example
• Techniques for developing a high-performance team
• The confidence to step into a leadership role

This Course Consists of the following units:

Unit 1 - The Creative Problem Solving & Decision Making

The Problem Solving unit covers the following topics:

• Problem Identification
• Eight Essentials to Defining a Problem
• Problem Solving in Action
• What it Means 9
• Types of Decisions
• Facts vs. Information
• Decision-Making Traps

Unit 2 - The Problem Solving Model

The Problem Solving unit covers the following topics:

• Model Overview
• Real Problems
• Phase One
• Phase Two
• Phase Three

Unit 3 - Problem Solving Tools & Techniques

The Problem Solving unit covers the following topics:

• The Basic Tools
• The Fishbone
• Degrees of Support
• Creative Thinking Methods
• Brainstorming and Brainwriting
• More Methods

Unit 4 - Making Good Group Decisions

The Problem Solving unit covers the following topics:

• Working Toward the Decision
• Avoiding Fatal Mistakes
• Other Decision-making Tools

Unit 5 - Developing Critical Thinking Skills

The Problem Solving unit covers the following topics:

• Defining Critical Thinking
• Characteristics of a Critical Thinker
• Common Critical Thinking Styles
• Left- and Right-Brain Thinking
• Whole-Brain Thinking

Unit 6 - Individual & Group Techniques For Creativity

The Problem Solving unit covers the following topics:

• The RAP Model
• Understanding Mind Mapping
• Creating a Mind Map
• Metaphors and Analogies
• The Nine Intelligences

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

• Online course materials
• Question papers
• Additional Supporting Material
• Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a Problem Solving course with CPD you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Problem Solving

Our flexible distance learning programmes are ideal for candidates committed to their ongoing professional development. This Level 3 certificate in Problem Solving could prove instrumental in taking that crucial step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this Problem Solving course invaluable. For jobseekers interested in entry-level leadership positions, an accredited Level 3 Problem Solving - certificate could make all the difference. Whatever your current position and objectives, we’re here to help you realise your true potential.

Problem Solving

There is no particular entry requirement.

Option 1

CPD Accredited Certificate (issued by CPD Standard Office)

(PDF format)=£30

(Hard copy)=£75 + postal charges

Option 2

Course Completion Certificate issued by CPD (Courses for Professional Development)

PDF Certificate - FREE

Hard copy - £25 + postal charges

*Postage Charges: National £9, International £15

Problem Solving

This Level 3 certificate in Problem Solving could hold the key to the leadership career of your dreams. Typical job titles in management and leadership including:

• Team Leader
• Manager
• Controller

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