Business Operations Management Level 3, 4 and 5

Get an incredible learning opportunity just for £119 containing Level 3+4+5 Business Operations Management, printed ABC endorsed certificate, tutor support and assessment worth £1699. No hidden fees, simply enrol to this amazing bundle course and save £1580, get 12 months access to high quality and self-paced Business Operations Management diploma course. Cherry on top, you will get premium 5 CPD courses for FREE that will add even more to your skill sets!

Package includes:

• Business Operations Management Level 3
• Business Operations Management Level 4
• Business Operations Management Level 5
• Level 5 ABC Awards endorsed certification for Business Operations Management
• Transcript containing all units of level 3, 4 and 5
• 5 Additional Premium CPD Courses:

1. Creativity and Problem Solving Skills
2. Goals Setting & Time Management Skills
3. Effective Communication Skills
4. Crisis Management Course
5. Meeting Management

Understand your potential by learning the requirements of operational management and the importance it has to the success of your business. You can gain a full understanding of the total infrastructure of your organisation, and become confident in how to run it efficiently and effectively. This specially crafted learning program will guide you through the whole life-cycle of business and teach you how to improve your operations. We’ve managed to push together all the knowledge critical knowledge from levels 3, 4, and 5 of our Business Operations Management courses, meaning that you’ll get the total learning experience of how to lead a company by utilising operations to its full potential.

To drive a business forward, the management of its operations is essential to its success and sustainability. Learning how to apply natural leadership abilities with productivity and positive results can mean the difference between profit and loss. You can sharpen up your skillset and add greatly to your knowledge base, with this special amalgamation of our most popular courses. This Business Operations Management Level 3, 4 and 5 combined course will be your mentor and provide you with a full learning curve for operations management and business leadership. The program is fully endorsed by ABC Awards – a regulated organisation that ensures professional and reputable certification which will give you a major advantage in providing the very best way to steer operations and by default productivity.

In taking this course, you’ll begin with the fundamental principles of operations and business management, and work your way through to organisational restructures and effective motivation of teams. You’ll also become familiar with analysing trends and forging mutually beneficial relationships with a customer base. This comprehensive learning package will teach you every critical area of operations and how it remains an integral part of an organisations delivery. By completing the course, you’ll know every element of operational management that can you push a business to greatness.

The course is aimed at those in management or senior positions that want to learn or refine their operational management techniques to the benefit of the business. You will have all the tools at your disposal to optimise your productivity and build an excellent reputation.

Business Operations Management Level 3

The Business Operations Management Level 3 course presents the basic principles of a business model and the structural needs of operations.

Some of the key topics you will learn in this course are:

• Learning to use effective analysis data
• Understanding how to design an implementation plan
• What is Business Process Management (BPM)?
• How to improve your basic infrastructure
• Install positive culture and behaviour in the workforce
• Using activity monitoring in the organisation
• How the balanced scorecard system can improve performance
• Performing continuous improvement to operations
• Working with Project Management
• Maintaining a vision for your company

This is a course that is perfect for those beginning a career in operations or business management and wishing to fast-track their learning.

Business Operations Management Level 4

The Business Operations Management Level 4 course looks at the advanced methods of keeping operations running and steering the direction of the business.

Some of the key topics you will learn in this course are:

• How to use marketing to build success
• Working on improving customer satisfaction
• Learning methods to buy and sell products
• How to negotiate to get better deals from clients and customers
• Explore how to build on strengths and unique attributes
• The best ways of inspiring and motivating your workforce
• Allowing an environment when feedback is encouraged
• How to drive improvements in your organisation
• Working on excellent relationships with your staff
• Planning improvements and looking to the future

This course is designed for those who are familiar with operations and wanting to improve the abilities and scope of their business.

Business Operations Management Level 5

The Business Operations Management Level 5 course explores how to provide consistency and evolution in operations and your company.

Some of the key topics you will learn in this course are:

• Using critical thinking in the workplace
• Dealing with personal conflict in the company
• Planning a meeting and using other communication methods
• Boosting confidence and self-esteem as a team leader
• How a good operational infrastructure drives good business
• The use of IT and digital platforms in modern business
• Appropriate data storage and record-keeping in your company
• Explaining what supply chain management means
• Building effective customer relationships
• Using information policies in the workplace

This course is intended for professionals who want to improve their operational procedures and lead their organisation to excellence.

Course Syllabus

Business Operations Management Level 3

Module 01: Basics of Business Process Management

• Business Analysis
• The purpose of this process
• Defining Enterprise Content Management
• Enterprise Content Management Model
• The Role of ECM in Business Process Management
• Business Process Re-Engineering Model

Module 02: The Vision, Design & Execution Phase of Business Management

• What is the Vision?
• Creating a Vision
• Sharing Your Vision
• Benefits of a Shared Vision
• Increased Productivity
• Impact on Culture
• Level of Automation

Module 03: The Monitoring & Optimising Phase of Business Management

• Introduction
• Building Your Approach
• What is Business Activity Monitoring (BAM)?
• Benefits of Business Activity Monitoring
• Purpose of Business Activity Monitoring
• The Balanced Scorecard

Module 04: Project Management

• What is Project Management?
• Elements of Project Management
• Creating a Project Plan
• Work Structure Breakdown
• Organising the Tasks
• Request for Proposals (RFPs)

Business Operations Management Level 4

Module 05: Marketing, Positioning and Pricing

• What is marketing?
• Seven Essential Components to a Marketing Plan
• Your Business Culture
• Understanding Your Customers
• Customer Values

Module 06: Selling and Negotiating

• Making the Sale
• Relationship Model of Selling
• Elements of Negotiation
• Social and Emotional Intelligence
• Styles of Negotiation

Module 07: Leadership and Management

• What is Team Learning?
• Preparing the Ground for Skillful Discussion
• Create a safe haven for participants.
• Make openness and trust the rule rather than the exception.
• Encourage and reward the injection of new perspectives.

Module 08: Five Practices and Change Management

• Leadership
• Types of Leadership
• Understanding Your Comfort Zone
• Managing Performance
• Servant Leadership
• Onboarding and Orientation
• Introduction
• Challenge the process

Business Operations Management Level 5

Module 09: Critical Thinking

• Directional Thinking
• Mind Mapping
• Consequential Thinking
• Influence Strategies

Module 10: Business Relationship Management

• The Relationship Cycle
• Coaching Through Conflict
• Fifteen Steps for Dealing with Upset People
• Five Tips for Dealing with Difficult People
• Six Steps for Dealing with Angry People

Module 11: Meeting Management

• Preparing for Meetings
• Reading the Reports
• During the Meeting
• Managing Meetings
• Presentation Tips
• 10 Secrets to Control Fear
• 10 Secrets to Build Credibility

Module 12: Infrastructure of the Information Technology for Business Management

• Defining IT Infrastructure
• The connection between the Firm, IT Infrastructure, And Business Capabilities
• What Are the Components of It Infrastructure?
• Computer Hardware Platforms
• Operating System Platforms
• Data Management and Storage
• Internet Platforms

Module 13: Key System Applications for the Digital Business

• What Are Enterprise Systems?
• Enterprise Software
• Business Value of Enterprise Systems
• The Supply Chain
• Information Systems and Supply Chain Management
• Supply Chain Management Software

Accreditation

Euston College is an approved reselling partner for ABC Awards courses under Course Gate. This course has been designed by Course Gate to meet the needs of learners and employers that cannot be satisfied through current regulated qualifications. It has been endorsed under the ABC Awards and Certa Awards Quality License Scheme, which means that Course Gate has conducted an external quality check to ensure that the organisation and the courses provided meet specific criteria.

An ABC Awards & Certa Awards endorsement ensures high standards of competency through thorough and meticulous quality audits carried out by certified external auditors. Course reviews are included in the endorsement process. Completion of this course does not ensure a regulated qualification but may be used as a certificate of recognition of skills gained.

The Learner Unit Summary may be used as proof of Prior Learning if you intend to continue your studies in this field. The learning outcomes of the course have been benchmarked at Level 3,4 and 5 in line with level descriptors published by Ofqual, which is an international guideline to indicate the level of learning and demand required to successfully complete this course.

Assessment and Certification

To make the evaluation process much more convenient for you, we’ve added the feature of automatic assessment. After you finish each module, you’ll participate in an online MCQ test. Each test will be marked instantly, and you’ll receive the result immediately as well. The passing score on each test is 60%.

After successfully passing all the exams, you will be eligible to claim a professional certificate endorsed by ABC Awards without any cost. Your certificate will be issued by ABC Awards – a regulated organisation that makes you stand out in the global marketplace.

This Business Operations Management Level 3, 4, and 5 combined course is aimed at professionals who want to update their operational abilities with recommended methodologies, and manage their businesses onto higher levels of productivity. As well as established business managers, this would also be beneficial for consultants and development advisors. It has been crafted to allow long-distance learning sessions, taken at convenience in a virtual classroom environment.

This Business Operations Management Level 3, 4, and 5 package will give you the learning curve to obtain operational awareness and the abilities to manage a business and update procedures. This would suit those who work in the roles of;

• Business Manager
• Business Development Executive
• Trainee Account Manager
• General Manager
• Business Consultant

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