Business & Management 101
OfCourse
Summary
- Certificate of completion - Free
- Tutor is available to students
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Overview
Do you want to learn how to manage a team, deliver a project and to make that step up the career ladder? This course is a comprehensive guide to all of the management skills that you will need to make that next step. Covering assertiveness, time management, project management, sales, leadership, negotiating, and presentations, this course will give you a detailed grounding in all the skills required for a key management role.
Course media
Description
Course Highlights
- Over 90 lectures given by management training expert Chris Croft, with his top tips to become a better manager
- A masterclass in how to effectively negotiate, manage a team, deliver a project and radically improve your presentation skills
- Develop the skills needed in order to move up the career ladder
Instructor Bio
Your course instructor is Chris Croft, one of the UKs leading management training experts who has trained over 87 000 clients and is the author of the widely acclaimed book ‘Time Management’. Chris is an expert in using motivation and inspiration to develop management skills, and will cover the key skills required for management in 90 video lectures. This course is an unrivalled grounding in key management skills, and will help you achieve the career success that you crave.
If you think that with a little guidance you could be a hugely successful manager take this course today!
Course Curriculum
Introduction
- Intro
- Say hi and tell your fellow students why you're taking this course
- Share your new course with your friends!
- Introduction
Assertiveness
- 1. Introduction
- 2. Perceived Benefits
- 3.Life Scripts
- 4.Self Talk
- 5.Rights
- 6.Responsibility
- 7.Mistakes
- 8.Self-Awareness
- 9.Facing Aggression
- 10.Taking Criticism
- 11.Giving Criticism
- 12.The Words to Use
- 13.Never Too Late to Go Back
Time Management
- 1. Introduction
- 2. Your Life is Only Time
- 3. Underlying Qualities
- 4.Goals
- 5. Personality Drivers
- 6. Master List
- 7.Prioritising
- 8. Saying No
- 9. Negotiating
- 10.Email
- 11.Procrastination
- 12.Jobs To Do
- 13.Diary
Project Management
- 1. Introduction
- 2. Define Your Project
- 3. List the tasks
- 4. Estimating
- 5. Find the Critical Path
- 6. Consider Crashing Tasks
- 7. Draw Gantt Chart
- 8. Resource Requirements
- 9. Assess Risks
- 10.Monitor Progress
- 11. Monitor Cumulative Cost
- 12. Readjust Your Plan
- 13. Review
Sales
- 1. Introduction
- 2. Listening and Questions
- 3. Compliments
- 4. The 4 Types of Customer
- 5. Identify Needs
- 6. Prescribe Solutions
- 7. Handling Objections
- 8. What to Plan
- 9. Feel Felt Found
- 10. The Close
- 11. I Need to Think About It
- 12. After the Sale
- 13.Efficiency
Leadership
- 1. Introduction
- 2. Vision
- 3. Vision, Systems and People
- 4. Motivation
- 5. Communication
- 6 .Teamwork
- 7. Fairness
- 8. Weekly Meeting
- 9. Delegation
- 10. Leadership Styles
- 11.Freedom
- 12. Being Decisive
- 13. Lead by Example
Negotiating
- 1. Introduction
- 2. If You Don't Ask...
- 3. It's a Game
- 4. Win Win
- 5. Set Your Limit
- 6. Weaknesses
- 7. Opening Offers
- 8. The Flinch
- 9. The Vice
- 10. Trading
- 11. Small Steps
- 12. Split the Difference
- 13. The Nibble
Presentations
- 1. Introduction
- 2. One Main Message
- 3. Plan the Timing
- 4. Back Up
- 5. Confidence
- 6. The Start
- 7. Agenda
- 8. Interaction
- 9. Visuals
- 10.Notes
- 11. Overcoming Problems
- 12.Finishing
- 13. Keep it Simple
Thank You!
- Thank You!
Quiz
- Part 1 - Assertiveness
- Part 2 - Time Management
- Part 3 - Project Management
- Part 4 - Sales
- Part 5 - Leadership
- Part 6 - Negotiating
- Part 7 - Presentations
Why Choose OfCourse Learning?
- All courses are taught by verified experts
- Students enjoy 24/7 access to their courses
- Courses can be accessed on any device
- Students get lifetime access to their courses so they can work at their own pace
- On completion, students receive a course certificate from a recognised educational institution
- Become a part of a global learning community where you can talk with teachers and students about the course
Who is this course for?
- Anyone seeking to improve their management skills
- Those who seek help in presenting, leading a team, being assertive in meetings, negotiation and project management
- Those who lack the skills or confidence to progress in their career
Requirements
There are no prerequisites for this course
Certificates
Certificate of completion
Digital certificate - Included
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
