Business Administration Essentials

Certificate in Business Administration Skills - Level 3

Administration is a varied role, with plenty of room for progression. In fact, many people start in an administration role and then work their way up to more senior positions. Gain the knowledge and technical skills required to succeed when it comes to business administration.

This comprehensive course examines the day-to-day workings of real companies and teaches you the techniques that help them to operate successfully. From learning to carry out basic administrative tasks to gaining higher-level support skills, this course includes a wide range of units to meet the needs of learners and employers.

If you need to progress in your role, or get a promotion, learn more about business communication, administration, how to deliver effective customer service and effective ways to manage your time. Whether you are new to the administration or have some experience, this course is for you.

This is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise within the role in areas such as business communication, administration, delivering presentations and presenting business data.

Learning with Study365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

* Free Digital Certificate (No additional cost for PDF / Digital Certificates)

Are you feeling LUCKY today?

Be a part of our Learning Bonanza and stand a chance to become one of the TEN LUCKY Winners!

Grab the chance to walk away with the most sought-after business administration qualification,

***LEVEL 4 DIPLOMA IN BUSINESS ADMINISTRATION - PEARSON BTEC CERTIFICATION!***

How to enter?

Simply purchase this course to enter our Learning Bonanza! Hurry! Don’t miss out!

Here's a great opportunity to receive a valuable printed certificate and a Learner Unit Summary from Quality License Scheme or by Study365. These will be printed on high quality paper with the embossed official stamp respectively by Quality License Scheme or Study365.

This Certificate in Business Administration Skills - Level 3 course is comprehensive and designed to cover the areas listed below under the curriculum. This course has been designed for 10 guided learning hours.

COURSE CURRICULUM

Module 01 : Professionalism in the Office Environment

• Positioning of your Job
• Improving Your Professionalism
• Enhancing Your Skills
• Communicating and Building Relationship
• Module Handouts- Professionalism in the Office Environment

Module 02 : Business Etiquette

• Fundamentals of Professional Behaviour
• Interview Techniques
• Business Meeting
• Working in Multicultural Environment
• Module Handouts- Business Etiquette

Module 03 : Communication in Business Environment

• Business Communication
• Different Types of Communication Methods
• Effective Working for your Company Management
• Module Book- Communication in Business Environment

Module 04 : Critical Thinking and Decisions Making

• How to face for New Problems
• Identifying and Solving the Problem
• Decisions Making
• Module Book- Critical Thinking and Decisions Making

Module 05 : Time Management Skills for your Career

• Identifying your Goals
• Effective Energy Distribution
• Working with Your Personal Styles
• Building and Establishing your Action Plan
• Module Book- Time Management Skills for your Career

Module 06 : Developing Customer Service Skills

• Principles of Customer Service.
• Identifying Customer Needs
• Customer Service & Telephone Etiquette
• Module Book- Developing Customer Service Skills

Module 07 : Managing Customer Complaints

• Handling Complaints
• Module Book- Managing Customer Complaints

Module 08: Stress Management

• Enduring Stress
• Module Book- Stress Management

Course Duration:

You will have 12 Months of access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Option 1 -Quality License Scheme

Successful learners will receive an Endorsed Quality License Scheme Accredited Certificate issued by the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course) for only £49.

Option 2 -CPD Certificate

Successful learners will receive an Endorsed CPD Accredited Certificate for only £29.

Certification:

Successful candidates will be awarded a Certificate in "Certificate in Business Administration Skills - Level 3”. These are printed on high grade paper embossed with the official Study365 or Quality License Scheme. It is delivered right to your place in a hardback envelope to keep it in pristine condition.

Why Choose Us?

• Our courses represent outstanding value for money
• High quality e-learning study materials and mock exams.
• Each course is designed by industry experts, using an innovative interactive learning approach.
• Includes step-by-step guided video tutorials.
• 24/7 Access to the Online Learning Portal.
• Anytime & Anywhere Learning.
• Recognised Accredited Qualification.
• Access Course Content on Mobile, Tablet or Desktop.
• Study in a user friendly, advanced online learning platform.
• Excellent customer service and administrative support.

• Further, this course is designed for learners who are working or would like to work, in a business administration role within any sector or industry.
• It’s ideal for those who are new to the role or who have been working at that level for a short period of time.

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy and ICT.

There are different paths in which your career could develop.

Business and Administration can help you succeed in a support role in any size or type of organisation.

These roles include:

• Secretary
• Receptionist
• Administrator
• Personal assistant
• Office supervisor team leader