Administration and Personal Assistant Training

Diploma in Administration and Personal Assistant Training – Level 4 certification

If you are an aspiring Office Administrator who wants to advance in your career, the Diploma in Administration and Personal Assistant Training at QLS Level 4 (U.S.A Standards) course will equip you with the right skills and understanding to gain the employment that you desire. Whether you are new to the field or someone who wants a career change, this course is in-depth and will delve into key topics such as administrative procedures and business succession planning to enhance your knowledge in office administration. Administration is central to an organisation and will support the smooth and seamless functioning of an office. The course will focus on the fundamentals of office administration and Personal Assistant Training to offer insight on applying best practices within an organisation.

Become a confident office administrator by having a clear understanding of key topics such as administrative practices, telephone etiquette, business writing, and time management. The more equipped you are in your skills the more effectively you will work, organise tasks and motivate your team.

The Diploma in Administration and Personal Assistant Training at QLS Level 4 is a comprehensive course geared at learners who want to update their existing skills and work at the top.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Learning Outcomes

• Become an effective office administrator, receptionist or telephone operator upon completion of this course.
• Become a competent Personal Assistant and ensure the smooth function in an office environment.
• Become competent in administrative and receptionist duties, learn administrative procedures and provide administrative support.
• Keep your team motivated, and equip them with the right tools to succeed within an office environment.
• Learn about telephone etiquette and how to handle a difficult customer.
• Apply office administration best practices to increase the growth and development of the organisation.
• Learn business writing techniques, meeting management and taking meeting minutes.
• Learn organisational skills and business ethics.
• Become qualified in office administration and PA and work within an organisation with room for progress and career enhancement.

*Study365 is an approved reselling partner for Quality Licence Scheme courses under Global Edulink

COURSE CURRICULUM

Module 01 : Need Of Administrative Procedure

Module 02 : Effective Administrative Support Skills

Module 03 : How To Enhance Business Writing Skills

Module 04 : Manage Organisational Meetings

Module 05 : Taking Meeting Minutes Effectively

Module 06 : Use Of Technology For Communication

Module 07 : What Is Business Succession Planning

Module 08 : Organisational Skills Development

Module 09 : Balancing Office Work With Lifestyles

Module 10 : Good Business Ethics For The Organisation

Module 11 : Roles And Responsibilities Of Executive And Personal Assistants

Module 12 : Media & Public Relations For Effective Communication

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain an academic certification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Certification

Those who successfully complete the course will be issued the Diploma in Administration and Personal Assistant Training at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-04944

Awarding Body

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

• Office Administrators and Administrative Assistants
• Receptionists
• Personal Assistants
• Individuals who are temporarily employed and want to gain administrative skills
• Anyone who wants to learn more about Office Administration and PA to further their career

• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
• A recognised qualification at level 3 or above in any discipline.

• Office Administrator – £17,477 per annum
• Administrative Assistant – £16,926 per annum
• Receptionist – £16,297 per annum
• Personal Assistant – £25,109 per annum

Currently there are no Q&As for this course. Be the first to ask a question.