Admin Support Training - CPD Accredited

Admin Support Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into administrative support.

This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours!

If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Training is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business.

What will you learn in this Admin Support Training

Module 1

In this module you will learn all about Getting Started. t is 8:50 AM and you just arrived at your desk for work. Your manager is waiting for you with a concerned look on their face and asks, “Is the sales report ready? I have to present it to the senior management team at 9:00 AM!” You hesitate before you respond.

Module 2

This module will teach you about Getting Organized (I). Organization begins at your data entry poi nts. Emails, voice mails, and interoffi ce mai l are all channels th at ebb and flow with infor mation that require processing and organization.

Module 3

In this module you will learn all about Getting Organized (II). You are now ready to beginworking on the data you received through the various channels we discussed in the previousmodule. Now it is time to organize your environment to be more efficient.

Module 4

This module will teach you about Managing Time. Almost everytask that requires coordination among various persons could be deemed a project.A project is a temporary endeavorto reach a common goal by several entities.

Module 5

In this module you will learn all about Getting It All Done On Time. Ultimately, it is our job to deliver things on time. Prioritizing your work, staying on track and accurate goal setting are essential elements to you being able to deliver your project or tasks on time.

Module 6

This module will teach you about Special Tasks. As an administrative supporter, you will be tasked in organizing special and unique tasksthat will require precise organization and execution.

Module 7

In this module you will learn all about Verbal Communication Skills. Verbal Communication Skills. our job as an administrative supporter will place you in many situations where you are speaking with the leaders and decision-makers of the organization.

Module 8

This module will teach you about Non-Verbal Communication Skills. hese conditions affect our tone. We may be willing to help someone, but it comes across as out of obligation.No one likes to be helped out of obligation.

Module 9

In this module you will learn all about Empowering Yourself. Being an administrative supporter leaves plenty of room for empowering yourself.Often times, you are expected to act independently, make decisions and resolve issues with little or no guidance.

Module 10

This module will teach you about The Team of Two. Working as a team with your manager is essential in keeping the lines of communication open and building rapport.A good and positive relationship with your manager is the foundation and support structure that gives you the ability to function independently.In this module, you will learn the basis of building.

Module 11

In this module you will learn all about Taking Care of Yourself. As we come to a close on this course, a very important topic is yet to be taught.Many of us spend more hours at work than we do at home with our families.The work environment can be a source of wellbeingor a source of stress and unhealthy living.The last module in the workshop fo cuses on how you can keep yourself healthy both mentally and physically

Module 12

This module will teach you about Wrapping Up. Although this Bookis coming to a close, we hope that your journey to improve your administrative skills is just beginning. Please take a moment to review and update your action plan. This will be a key tool to guide your progress in the days, weeks, months, and years to come. We wish you the best of luck on the rest of your travels!

Module 13

In this module you will learn all about Getting Started. Administrativeoffice procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

Module 14

This module will teach you about Why Your Office Needs Administrative Procedures. Administrative procedures are more than mundane policies. They are put in place to ensure the survival of the company in any event or situation. From catastrophes, to change, to basic day-to-day activities, administrative office procedures address them all when they are done correctly. Business continuity, succession planning, audit requirements.

Module 16

In this module you will learn all about Gathering the Right Tools. Any activity requires the use of the correct tools, and the administrative office is noexception. Administrative binders and other materialsare necessary tools that ensure tasks are completed correctly. By gathering thenecessary information and findingthese tools, you will eliminate confusion and ensure that your procedures are done correctly.

Module 17

This module will teach you about Identifying Procedures to Include. When creating an administrative office binder, it is important to choose the procedures that are necessary. If you put too much information in a binder, it becomes difficult to navigate. If, however, you do not put enough information in a binder, it is useless. By keeping track of different tasks, working with other employees, and staying aware of daily activities, you will be able to find the best procedures.

Module 18

In this module you will learn all about Top Five Procedures to Record. Whencreating a binder, it is not possible to address all procedures at the same time. For the best results, it is necessary to limit yourself to five procedures. Begin by choosing the top five procedures that you need to record. Once you identify the top fiveprocedures, using a template and writing detailed procedures will help ensure that the recorded procedures are accurate and effective.

Module 19

This module will teach you about What to Include in Your Binder (I). When creating an administrative binder, you must determine what should be included and what should not. The needs of each organization will determine which topics you should include in the binder.

Method of Assessment:

Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.

Certification

After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9.

Admin Support Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field.

Our Admin Support Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc.

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry.