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Admin, Secretarial & PA
MAHABT

Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
22 PDFs and 1 Quiz
Duration
7.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
4 students purchased this course

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Overview

This Admin, Secretarial, PA course provides a structured understanding of administrative support roles within modern organisations. It explores the responsibilities of personal assistants, secretaries, and office administrators, offering insight into how these positions contribute to efficient business operations. Through Admin, Secretarial, PA, learners will examine key functions such as diary management, communication handling, meeting coordination, and document preparation.

The Admin, Secretarial, PA course also introduces essential workplace practices including business etiquette, telephone handling, and customer service. Learners will gain knowledge of organising travel, managing records, and maintaining confidentiality in professional settings. Additionally, Admin, Secretarial, PA covers core office tools such as Microsoft Word, Excel, and PowerPoint to support everyday administrative tasks.

By combining organisational theory with office procedures, Admin, Secretarial, PA supports learners in understanding how to operate effectively in administrative environments. This course is suitable for those seeking to build foundational knowledge of office roles and responsibilities.

Why Enrol on This Course
• Gain structured knowledge of Admin, Secretarial, PA roles
• Understand office systems and administrative responsibilities
• Build awareness of communication and organisational methods
• Develop confidence in Admin, Secretarial, PA environments

Certificates

Curriculum

This course contains

Format: 22 PDFs and 1 Quiz

Duration: 7h and 26m

Description

This Admin, Secretarial, PA course explores the key principles of office administration and support roles. It begins with an introduction to personal assistant duties, including planning, coordination, and workplace responsibilities. Learners will understand the distinctions between secretarial and PA roles while developing awareness of professional expectations within Admin, Secretarial, PA settings.

The course covers essential administrative skills such as telephone etiquette, record keeping, meeting organisation, and travel arrangements. It also examines business communication, customer service, and document preparation. Admin, Secretarial, PA further introduces time management, scheduling, and financial basics like invoicing and petty cash.

Learners will also gain familiarity with widely used office software, supporting their understanding of modern administrative processes.

Learning Outcomes
• Understand roles within Admin, Secretarial, PA environments
• Identify key responsibilities of office administrators and assistants
• Explain communication methods used in Admin, Secretarial, PA roles
• Describe effective diary and time management techniques
• Recognise business etiquette and professional conduct standards
• Understand record keeping, filing, and confidentiality principles
• Outline meeting coordination and travel arrangement processes
• Identify core functions of Microsoft Office applications

Who is this course for?

• Individuals seeking knowledge of Admin, Secretarial, PA roles
• Students interested in office-based career paths
• Job seekers preparing for administrative positions
• Professionals looking to understand Admin, Secretarial, PA responsibilities
• Anyone aiming to improve workplace organisation and communication

Requirements

No formal qualifications required

Career path

This course supports progression into a range of administrative and office-based roles. Learners may pursue positions such as office administrator, receptionist, personal assistant, or secretary. It also provides foundational knowledge useful for roles involving customer service, coordination, and business support functions.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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