Admin, Secretarial & PA

Learn how to manage the relationship with your boss and other co-workers, communication skills that will help you communicate well and with clear motive and words, how to deal with difficult people or manage conflict, how to do a professional yet attractive presentation, how to arrange meetings and travel arrangements etc in our Admin, Secretarial & PA course. Our Admin, Secretarial & PA course will give you ideas on how to do them, when not to do something and what to do in certain situation etc clearly.

Admin, Secretarial and PA are a few of the important part of an executive office or any kind of group workplaces in that matter. While admin administers all the works, overlook and control, secretarial and PA do their own parts maintaining time and order of everything. But to become any of them well, you need a proper knowledge on their roles, how to do them properly, effectively and quickly. Our Admin, Secretarial & PA course is for you.

The secretary's role in any formal group is to be the guardian of the process of meetings. They are usually the person who makes the arrangements for the meetings, including AGMs, and keeps formal records of the group's process and decisions: the minutes of the meeting. The role of a PA is to free an executive's time from organising and administrative tasks so that they can spend maximum time on strategic tasks. We will teach you more than these to do your job perfectly and well in our Admin, Secretarial & PA course.

Learning benefits of Admin, Secretarial & PA course:

• Boost your career in the Business Administration, PA or secretarial
• Learn the job functions of a PA / Secretary
• Understand the meaning of the healthy relation between boss and assistant
• Learn the fundamental communication skills
• Gain the knowledge on how to deal with people with bad intentions
• Learn the Principles for preparing your presentation
• Learn the secrets of networking
• How to plan a meeting effectively
• How to plan a Travel reservation
• Learn the Benefits of implementing strong administrative management strategies

Admin, secretarial & PA Certified by CPD Accreditation Group

Why Choose Neutron Skills:

• 1-year full access to the course
• Quality course developed by qualified professionals out of high quality and updated resources
• Easily demonstrated and interactive lessons almost diminish the gap between virtual and physical training
• 100% online self-paced courses with 24/7 tutor/customer support
• Study in a user-friendly, advanced online learning platform
• Quickly adaptable and always available courses designed to learn on any device

Course Curriculum

Admin, secretarial & PA

Module 1: The Job Functions of a PA / Secretary

• Responsibilities of a PA / Secretary
• Salary
• What to expect
• Qualifications
• Skills
• Employers
• Professional development
• Career prospects

Module 2: Relationship management

• Understand yourself before you try to understand others
• What the boss–assistant relationship means to your health and well-being
• Managing your state of mind
• The handshake
• Working styles
• Empathy
• Honesty and integrity

Module 3: Communication skills

• Body language
• Visual, auditory and kinaesthetic
• Eye contact
• Use of space
• Posture
• Listening skills
• Telephone etiquette

Module 4: Dealing with difficult people and managing conflict

• A problem-solving technique
• Assertiveness
• Strategies to help you deal with conflict and difficult characteristics of bosses
• Change the way you react by using affirmations
• E-mail rage

Module 5: Presentations

• Exercises to reduce tension
• Principles for preparing your presentation
• During the presentation
• Ending the presentation

Module 6: Networking

• What is networking?
• The benefits of networking
• Where to network
• The secrets of good networking
• Remembering people’s names
• What to talk about while networking?

Module 7: Travel Arrangements

• Today’s Business Traveller
• Getting the Trip Underway
• Doing It Yourself
• Transportation Reservations
• Before-the-Trip Checklist
• International Travel

Module 8: Meetings

• Anatomy of a Meeting
• Scheduling Meetings
• Meeting Agendas
• Meeting Minutes

Module 9: Administrative Management

• What is Administration?
• What is Administrative Management?
• What does an Administrative Manager do?
• Theories of administrative management
• Essential skills for administrative management
• Strategies for effective administrative management
• Benefits of implementing strong administrative management strategies
• More tips for effective administrative management

After you successfully finish our ascribed training course Admin, secretarial & PA you have developed new sets of skills that can contribute to your personal and professional development, improve your job prospects, and evolve in your career. Now can obtain a PDF copy of your certificate free of cost.

this Admin, secretarial & PA course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16 to study our Admin, secretarial & PA.

After successfully completing our course Admin, secretarial & PA, you will have the essential knowledge and skills to become successful in your career. Candidates may choose to pursue an extensive range of careers including:

• Personal Assistant - Average income between £23K - £38K
• Personal Executive Assistant - Average income between £38K - £45K
• Secretary - Average income between £23K - £30K

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