Achieving Sales on the Telephone

We are offering you an online Achieving Sales on the Telephone Course for only £100. Improve your skills, add value to your CV and learn something new, order below to get started.

Course Highlights

• Price: Only £100
• Course Type: Online Course.
• Duration: 100 hours, recommended hours.
• Syllabus: 21-course modules.
• Tutor Support: Full tutor support included.

The Fine Print

• Qualification: CPD Cerificiation
• Certificate: CPD award, exam is not included with the course.
• Access: Unlimited access for 12 months, option to extend if required.
• Compatibility: PC, Mac, Laptop, Tablets, Smartphone and Smart Devices.

Course Overview

This fantastic value online short course has been expertly put together to aid professionals in the often challenging and competitive world of telesales. Whether you’re keen to embark on a career in telesales or are already a telesales professional who wants to boost your success rate, this course will unlock strategies to get you ahead of the competition and advance your career. It’s also a great solution for companies looking to train staff in how to translate calls into sales.

You’ll focus on a variety of techniques you can use to make sales on the telephone. These include identifying and implementing the key skills you need, improving your communication expertise, and understanding the customer’s needs and the potential barriers to making a sale that can occur during a call.

The course is split into five easy to follow modules that you are free to study in your own time and at your own pace. As there is no weekly class to attend or deadline to meet, you can easily fit your learning into your existing work and family commitments.

The Study Process

As the course is completed online it offers students the opportunity to study course material whenever and wherever suitable. You can access course material 24 hours a day and study at a pace that is comfortable for you. Many individuals who study this course are able to work a full-time job while learning, which allows them to achieve their goals of becoming an Administrative assistant.

You can access your course from any device that allows you to access the internet, and receive online support while you train from a professional course tutor. Furthermore, thanks to the flexible modules, you will find the course incredibly easy to navigate through from beginning to end.

Upon completion of your course, you will be required to book an exam and pass, you will then be awarded your Accredited CPD certificate

Course Syllabus

The Achieving Sales on the Telephone Course is split into the following units:

• Introduction
• What Makes People Buy?
• Call Scripts and Individual style
• Your Product or Service and Business
• Closing the Sale

Accreditation

Gain the skills necessary to sit the exam and become fully certified, help your accounting future flourish.

Format: computer-based Objective Test
Availability: Online Exam
Length: 60 minutes per exam
Marking: computer marked
Results: provisional result available immediately followed by confirmation no more than 48 hours later

Further information
Exams are comprised of a range of items including short multiple choice questions, number entry questions, drag and drop questions and other formats. They test all component learning outcomes across the whole subject. Exam fees are not included in the course cost.

On successful completion of the exams, students will become qualified Administration Assistants.

This course will contain a series of online tests as part of the formal assessment process, to ensure students are effectively absorbing and understanding the learning topics covered during the course.

The tests will include:

• End of Module Multiple Choice Test
• Final Interactive Assessment Test

End of Module Test

At the end of each module within the course, learners will be asked to complete a series of short multiple choice tests. This is done to assess the learner’s ability and knowledge of the topics covered within the course. The results of these end of module test are instantaneous, so learners can track their grades as they progress through the course.

The results from the End of Module Multiple Choice Tests will not be weighted towards the final grade of the course. The end of module test provide reflective learning for student to understand and prepare for the type of questions contained within the final assessment.

Final Assessment Test

The final assessment test is an online interactive examination containing 50 questions to be completed within a 60 minute time frame. The final assessment will contain questions from all modules and topics covered within the course. Prior to taking the final assessment learners have the ability to take a mock simulation test, to understand the question styles and format of the final assessment before taking the real test.

The results from the final assessment test will count 100% towards the final grade for the course. The results are instantaneous so learners will be informed straight away as to how they have performed on the assessment.

If learners are unsuccessful in the first attempt at the final assessment test, learners can retake the final assessment test an unlimited number of times until a pass grade or higher is achieved. This course comes with a complete exam pass guarantee. Learners can take the test an unlimited number of times until they pass, which is included in the price of the course.

Certificate

Upon successful completion of the final assessment test, certificates for the course will be produced within 1-3 working days.

Currently there are no Q&As for this course. Be the first to ask a question.