80295, Extending Microsoft Dynamics CRM 2011

Module 1: Extensibility Overview

• xRM Application Framework
• Extensibility Platform and Features
• Security Model
• Business Model
• Business Logic
• Business Entity Components
• Data Access Components and Platform
• Helpful Skills
• Resources

Module 2: Common Platform Operations

• WCF Web Services
• Discovery Service
• Early versus Late-Binding
• Early-Bound Entity Class
• Late-Bound Entity Class
• Organization Service
• Authentication and Authorization
• Entity Information
• Working with Data Types
• Using the Create Method
• Using the Retrieve Method
• Using the Update Method
• Using the Delete Method
• Using the RetrieveMultipleMethod
• Handling WCF Faults

Module 3: Querying Data and Executing Operations

• Querying in Microsoft Dynamics CRM 2011
• Query Expression
• QueryByAttitude
• LINQ Queries
• FetchXML
• Filtered Views
• OData
• Execute Method
• Requests and Responses
• Using the MetadataService Web Service

Module 4: Implementing Business Processes

• Objectives
• Introduction
• Overview of Workflow
• Overview of Dialogues
• Setting up Custom Workflow Activity Assemblies
• Demonstration: Configuring a Custom Workflow Activity
• Creating Custom Workflow Activities
• Debugging Custom Workflow Activities
• Creating and Modifying Windows Workflow Foundation (XAML Workflows)
• Demonstration: Modifying an Existing Workflow in Visual Studio 2010

Module 5: Plug-ins

• Overview of Plug-ins
• Event Framework
• Plug-in Isolation, Trusts and Statistics
• Developing Plug-ins
• Impersonation in Plug-ins
• Entity Classes and Plug-ins
• Register and Deploy Plug-ins
• Debugging Plug-ins
• Windows Azure Integration with Microsoft Dynamics CRM 2011

Module 6: Application Event Programming

• Objectives
• Introduction
• Using Jscript Libraries
• Form and Field Events
• Xrm.Page
• Xrm.Page.context (Client-Side Context)
• Xrm.Pge.data entity
• Xrm.Page.ui
• Form Types
• Form Event Handler Execution Context
• Setting Event Dependencies
• Pass Parameters
• Using Best Practices in Writing Client-Side Code
• Debugging Client-Side Code

Module 7: Client Extensions

• Customizing the Site Map
• Customizing the Ribbon
• URL Addressable Forms and Views

Module 8: Web Resources

• Overview of Web Resources
• Web Resource Management
• Referencing Web Resources
• Silverlight Web Resource
• REST Endpoint, OData and JSON
• Using JQuery

This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM 2011, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows. In addition, the course describes how to use Plug-ins, application event programming, client extensions and web resources. Finally, it includes a summary overview of the integration between Windows Azure and Microsoft Dynamics CRM 2011.

This course is a CRM development course intended primarily for partners and customers who have a technical background and familiarity with Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011. The audience must also be experienced in basic form customizations and workflows.

Before attending this course, students must have:

• Experience in basic form customizations and workflows
• Background in one or more of the following technologies:

.NET-connected applications to Visual Studio, JScript, DHTML, XML, Transact_SQL, Microsoft Dynamics CRM customizations and web services, Silverlight, Windows Workflow Foundation, AJAX and Windows AZURE Platform

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