Average Service Coordinator salary in the UK

Our client based in Gloucester is a national business with staff geographically spread across the UK and Northern Ireland. They are currently seeking multiple Service Coordinators to join their growing and dynamic team. The company have a great ethos and are steered towards their core values that promote integrity, collaboration, innovation, and excellence in everything they do! You will be responsible for collaborating with various departments to align schedules with business goals, allocate personnel efficiently, and ensure smooth workflows. Additionally, you will play a key role in addressing customer enquiries, confirming appointments, and resolving scheduling conflicts to ensure high levels of client satisfaction. Candidate Attributes: - Previous experience working in a scheduling or customer service role - Strong geographical knowledge of the UK - Excellent interpersonal skills - Good organisational skills and an ability to prioritise with a "can do" attitude - Ability to work under pressure in a fast paced environment Flexible Working - Working hours are 40 hours per week, Monday - Friday between the hours of 8-5.30pm with an hour for lunch. Salary - £25,000 per annum + attractive benefits package - - Contributory Pension Scheme - 25 Days Holiday per annum + bank holidays - Healthcare Cash Plan, to support with the cost of healthcare expenses, such as Optical and Dental - Life Assurance - Flexible working - WeCare Employee Assistance program to support your well-being. - Discounts on various services, restaurants, and retailers - Length of service awards, such as your birthday off each year, after one year of service.

Here is an opportunity for you if you prefer a busy and interactive environment, and where the team works collaborativley with managers and directors. You’ll work from 8 am until 5 pm Monday to Thursday, and everyone clocks off early on a Friday. The role is fully office-based, but this is your preference anyway. You will need experience working with customers in some way - maybe you’re currently in hospitality or retail - but don’t worry if you haven’t worked in an office before. The main thing here is you know how to provide excellent service, and you’re happy speaking to people over the phone. You’re someone who is organised and feels achievement by solving problems. And when it comes to dealing with issues, you think practically and have a knack for turning unhappy customers around. Your role will be to support the daily planning and scheduling of work for newly built residential properties. Working closely with an experienced Scheduling Manager, who will support you with training, some of the key things you’ll be responsible for are: Coordinating and scheduling installations.Identifying customers’ needs and scheduling technicians to carry out work and repairs.Completing installation paperwork and customer handover packs.Liaising with site managers, project managers, technicians and customers.Coordinating special access for sites and ensuring relevant health and safety documentation is complete. There is free parking on and around the site. The business’ annual leave entitlement is 21 days. To appy, please submit an up to date CV or contact Inform Recruitment directly.

Service Coordinator Document Management Company Based in Leamington office 8.30 - 5pm (37.5 hours per week) (25 days holiday) £24,000 - £27,000 basic salary + Flexible start & end times + Training + Pension Are you looking to offer best in class customer service and administration?Eager to use your existing knowledge or quickly learn on the job? The Company recruiting: This established company based in Warwickshire have been trusted for over 30 years.Proud of their niche knowledge and customer service offeringThey can offer genuine employee career development, extensive on-going training with realistic career progression. The Role: Speaking with customers and handling inbound emails/callsDiscussing customer needsBooking in equipment for service, repair, and calibrationInformation gathering.Follow up on warm leads from calls/emails and website, liaising with sales teamMon - Fri role, 37.5 hours per week. Flexible start and end times. The Candidate: Existing experience as an administrator / coordinator in an office-based environmentIdeally some experience with administration / scheduling and planningOrganised and methodical mindset.Strong communication skills, verbal and written.A customer service focus.Happy lifting any equipment (Up to 20kg) The Package: £24,000 - £27,000 basic salaryFlexible start and end timesTraining providedPensionCompany van if needed25 days holiday plus bank holidays Please apply for this job online if you are interested and feel you fit the above criteria. Dave, Ryan, and John are the main points of contact for the role.