Average Service Coordinator salary in Shrewsbury

Your new companyHays are working with a well established-business in Shrewsbury who are looking to appoint a part-time Business Coordinator on a 12-month contract basis. Reporting to the Technical Director, you will be a team player with excellent communication skills and a keen eye for customer satisfaction. You will provide high quality, efficient, flexible and professional business support within the Management Services Team. You should be well-organised, self-motivated and approachable as you will be expected to work closely with other colleagues.Your new roleAs a Business Support Coordinator your role will involve: Be communicative and honest in approach; bring new ideas and challenges where appropriate.Answering incoming phone calls and emails.Providing customer support and handling service issues.Updating schedules of work.Coordinating Technical information for tender purposes and preparing budgets.Issuing invoices for management charges.Chasing Payment for unpaid invoices following company guidelines. What you'll need to succeed Problem-solving and decision-making skills in line with the level of responsibility, communication with the rest of the team, line managers and colleagues in other departmentsBe customer aware and how the role supports good customer care, and working collaborativelyGood attention to detailGood working knowledge of MS OfficeAbility to prioritise and process workloadsAn appreciation of billing and payments would be useful but training will be provided. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

French Speaking Customer Service Coordinator Telford office based Monday - Friday C £23,000 plus benefits, annual bonus, free parking, modern, open plan offices, close to shopsAs part of continued expansion in their UK offices, this global organisation with a great Customer Service team now need an additional French speaker, If you are looking for a role that will give you variety, responsibility, potential to travel and excellent prospects, this is the job you've been waiting for.Job role / duties-Raise and process customer purchase orders-Process order acknowledgements for the sales team to distribute to the customers-Raise packing lists for inbound shipments and forward to customers-Check purchase orders and match to production orders with manufacturing. -Receive and send shipping documents to clearing agents for delivery to customers -Raise customer invoices . -File completed invoice packs, purchase orders and archiving.-Review and follow delivery schedules with logistics department and manufacturing-Update computer system as documents are received with shipping information -Track deliveries and shipments and update customers on progress -Raise credit notes, debit notes and proforma invoices -Provide sales and business development admin support when needed To be considered you MUST:-Be fluent or Native French speaking and have excellent English speaking ability -Be highly proficient with Microsoft Office & have used and ERP system To apply for this exciting position please call Jayne Vaughan on or apply on line. If you have not received feedback in 14 days please deem your application as unsuccessful

Join our growing team at Enreach… We’re on an exciting journey and we’re placing you at the heart of what we do! An exciting opportunity has arisen for a Sales Coordinator and we’re looking for the right person to join us and help us work wonders. Sales CoordinatorTelford, TF1 6QJ – Hybrid working available after probation Full time, permanent position£27,000 - £30,000 depending on experience Please Note: Applicants must be authorised to work in the UK  Here at Enreach, we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow. As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes. As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join our growing sales team. What’s in it for you? 23 days holiday (more for long service) plus an extra day off for your Birthday.Hybrid working available after probation periodEnhanced maternity and paternity payHoliday purchase schemeCompany PensionHealthcare scheme and life coverGreat working hours Monday to Friday, with a 4.00pm finish on a FridayAmazing Savings with Perkbox – access to hundreds of discountsThe ability to develop and progress your careerStrong social ethosBe part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration and strong customer focus The role: The Sales Co-ordinator is responsible for ensuring high standards of appointment quality. This role involves controlling, monitoring, and reporting on the quality of calls and appointments booked by the Telesales Team. The successful candidate will also confirm each appointment with customers and gather feedback from Sales Consultants after each completed appointment. Key Responsibilities: Screen outbound calls by the Telesales team to ensure appointment qualificationOrganise, coordinate, and plan routes for all Sales Consultants' schedulesProcess and approve documentation for booked appointments and input qualified appointments into the CRM systemConfirm appointment details with customers beforehandHold weekly meetings with the Telesales Manager to review call quality and team performanceMeasure the quality of appointments and obtain feedbackProvide ongoing feedback to the Telesales Manager on areas for improvement and coachingAssist the Sales Department with additional tasks as needed Who we’re looking for: Telecommunications experience and VOIP knowledge beneficial, but not essentialDiary coordination and route planning experience desirableConfident, proactive self-starter who can question and challengeExcellent written and verbal communication skills for effective interaction with customers, team members, and stakeholdersAbility to build rapport with customers over the phoneAdaptable to a busy, dynamic environment and changing prioritiesStrong time management and organisational skillsPositive attitude and disciplineWillingness to learn new skills and assist as neededProficient in Microsoft Office and experienced with CRM systems If that sounds like an apt description of you, get in touch. We’d love to learn more about you… How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales, Sales Coordinator, Sales Administrator, Customer Service, Technical Help, Administrator, Administration, Administrative Assistant, Sales Operations Coordinator, Sales Support Specialist, Sales Appointment Coordinator, Sales Logistics Coordinator, Sales Scheduling Coordinator, Customer Engagement Coordinator, Sales Quality Assurance Specialist, Sales Efficiency Coordinator, Client Appointment Manager, Sales Process Coordinator.