Average Service Coordinator salary in East London

SERVICE DESK COORDINATOR  A temporary opportunity to support an exciting fashion label with the IT support helpdesk!  SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely mannerProviding technical support and troubleshooting for hardware, software, and network-related issuesDocumenting all incidents, service requests, and resolutions accurately and thoroughlyEscalating complex issues to the appropriate teams or senior analysts as neededCollaborating with other IT teams to resolve issues and implement solutionsAssisting with user account management tasks such as password resets and access provisioningContributing to knowledge base articles and documentation to improve service efficiency and effectivenessParticipating in training sessions to stay updated on new technologies and processesMaintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative roleMinimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Your new companyPrestigious Real Estate businessYour new role We are seeking a proactive and detail-oriented HR Coordinator to join a dynamic HR team. This role plays a vital part in delivering a professional, customer-focused, and flexible HR service across the organisation. You will provide comprehensive administrative and coordination support across all areas of HR, including HR systems, payroll, recruitment, onboarding, and employee lifecycle processes. HR Systems & Reporting Maintain and update employee records in the HRIS, ensuring accuracy and compliance.Regularly audit HR data to ensure integrity and completeness.Generate monthly reports on key HR metrics such as new starters, leavers, absence, and recruitment.Create HR dashboards and contribute to Board-level reporting.Manage the offboarding process, including system updates and payroll coordination.Support the automation and streamlining of HRIS processes. Payroll & Benefits Provide administrative support for payroll processing and act as cover when needed.Assist with the annual salary and bonus review cycles.Support the renewal and administration of employee benefits.Ensure timely enrolment of new joiners into relevant benefit schemes.Recruitment & OnboardingAdvertise vacancies, liaise with recruitment agencies, and coordinate interviews.Prepare offer letters, contracts, and onboarding documentation.Conduct background and right-to-work checks.Manage the onboarding process from offer acceptance to the employee's first day.Develop and maintain induction programmes for new hires. HR Administration & Support Coordinate training administration, including agreements and maintaining training logs.Keep new starter and leaver trackers up to date.Draft and issue employment-related letters (e.g., confirmations, extensions, maternity, probation outcomes).Monitor sickness absence and flag issues to HR Business Partners.Manage the HR inbox, ensuring timely responses and appropriate delegation.Raise purchase orders and process HR-related invoices.Support employee engagement and exit surveys.Maintain organisational charts and distribution lists.Assist with the annual performance review process and other HR projects. What you'll need to succeed Strong proficiency in Microsoft Office, especially Excel and PowerPoint.Experience using HRIS platforms and maintaining HR databases.Proven track record of improving or implementing HR processesCIPD qualified or currently working towards qualification.Previous experience in a generalist HR role is essential.A degree in HR or Business is desirable.What you'll get in return Generous pay and benefitsWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Repairs Coordinator - Make a Real Difference in HousingAbout the Role Adecco - Housing are on the lookout for an exceptional Repairs Coordinator. You'll play a key role in ensuring homes are safe, well-maintained, and quickly relet to a high standard. You'll be the first point of contact for residents on a range of housing issues, delivering excellent customer service and helping us meet our health and safety obligations. The housing provider believes that every interaction with their residents is an opportunity to make a positive impact. That's why they are committed to empowering our front-line teams to deliver responsive, connected services-backed by efficient and flexible support systems. We're here to create sustainable homes and thriving communities-places where people feel safe, valued, and at home. Our mission is to be a trusted landlord, known for well-maintained homes, excellent service, and a genuine commitment to resident well being. Location:Minimum three days a week on-site, with attendance at training, meetings, and events as needed. Contract: Temporary with the view to go Permanent Start Date: ASAP What You'll Be Doing Providing friendly, responsive support to residents as part of our front-line Customer Lead team.Coordinating repairs to ensure they're completed on time, within budget, and to a high standard.Building strong relationships with contractors to ensure quality, value for money, and resident satisfaction.Supporting the quick turnaround of empty homes, ensuring they meet our re-let standards.Helping to maintain compliance with health and safety requirements by coordinating access and keeping records up to date.Managing repair-related complaints and disrepair cases, working closely with the wider Operations Team.Ensuring repair data is accurate and up to date, and that invoices are processed promptly. What Success Looks Like High tenant satisfaction with repairs completed right first time.Effective management of disrepair cases and minimised complaints.Consistently meeting void turnaround targets.Strong contractor relationships and well-managed workloads.100% compliance with health and safety requirements.Positive feedback from residents thanks to clear communication and proactive problem-solving. What We're Looking For Behaviours: A strong communicator with a can-do attitude and a passion for customer service.Organised and adaptable, with the ability to manage your own workload and switch between tasks.A team player who's also confident working independently.Someone who's always looking for ways to improve services and support our communities. Skills & Experience: Confident using Microsoft 365, Omniledger, and XTag.Experience in a housing or support setting.Empathetic and a good listener, with strong problem-solving skills.A keen eye for data accuracy and quality. Qualifications: A Level 3/4 qualification in Housing or Housing Maintenance-or a willingness to work towards this within 12 months. The Way We Work We're looking for someone who: Takes ownership of issues, even outside their direct remit.Learns from feedback and seeks continuous improvement.Embraces change and looks for ways to streamline processes.Keeps systems and data accurate and up to date.Works collaboratively and supports colleagues across the organisation We are Adecco Housing, part of The Adecco Group. As a consciously inclusive recruiter we want to ensure that we are committed to making the future work for everyone. As a people business we put our expertise and energy into improving everyone's chances of being part of the world of work. Accessibility is important to us, so please let the Consultant know if you will require any adjustments to be made to support you best when applying for this role. Don't miss out on this fantastic opportunity to join our team as a Repairs Coordinator click 'Apply' now!