Average Client Administrator salary in the UK

Client Administrator - Huntingdon Office Based Up to £22000-£24000 + Bonus + Benefits Leading Building Services Consultancy are looking for a Client Administrator to join the business working in conjunction with the engineers and contract managers to assist in maintaining client relationships, ensuring SLA's are met and all data is recorded on the internal CRM systems. Key duties will include Processing new quotes, logging all jobs on the internal CRM softwareAssisting in the scheduling of the engineersSpeaking to clients ensuring all issues are dealt with professionally working to site deadlines.Speaking to suppliers to order new materials for engineers.Attending internal training courses to look for constant areas of improvement. To apply the Client Administrator will require the following background 12 months experience in an administration position with knowledge of the building services sector beneficial (full training provided)Excellent communication skillsProficient using Microsoft packagesDriving license to get to office site preferred The Client Administrator will come with full training, an extensive benefits package, and an individual bonus scheme. In addition, you will be able to progress through the business joining the client success program enabling you to take your career to new levels. For more information, please email a copy of your CV to NICK LEWIS Similar Job Titles -Sales Administration, Client Support Executive, Customer Service. Locations - St Ives, St Neots, Cambridge, Godmanchester.

Client Services Administrator Full/Part TimeSite Based SunderlandSalary £23,795 Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Client Service Administrator to join a leading company who specialises in BPO (Business Processing Outsourcing) delivering digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. This is a fantastic chance to join a forward-thinking organisation and make a real impact on the customer journey. As a Client Service Administrator, you will work with a team of 12, supporting the Client Services Managers to deliver exceptional service to there valued customers. You will play a key role in ensuring that every interaction with the company is positive and memorable, providing support and guidance to resolve any issues or queries. This is a fantastic opportunity to showcase your excellent communication, administration and organisational skills. You should be passionate about delivering outstanding customer service and be able to remain calm and professional under pressure. Strong communication skills, both written and verbal, are essential, as is the ability to work well within a team and independently. In return for your hard work and dedication, you will receive a competitive salary and benefits package, as well as the opportunity to develop your skills and progress within the company. You will also have the chance to work with a supportive and collaborative team. Responsibilities: Managing a number of department mailboxes answering queries within the SLA, escalating to the Account ManagerProcessing client requests within SLAEnsure all information is provided when logging the query and when responding to the clientMaintenance of internal records and reportingUnderstand the end-to-end operational process to ensure appropriate responses Knowledge/Skills: Experience within a customer care/experience roleConfident communicator and foster positive business relationshipOrganizational skills, with the capacity to multitask effectively in a fast-paced environment.Strong analytical skills to interpret data meaningfully and provide actionable insightsDemonstrated ability to work collaboratively in a team and adapt effectively to change management processes.Problem-solving skills Please only apply if you have the right to work in the UK and can work on-site 5 days pw in Sunderland.

Your new companyMy client is a well-established and forward-thinking professional services company based in Bury St Edmunds. Your new roleThis is a newly created Client Administrator job working as part of a wider administration team. You will be working closely with the manager, this varied job which will involve dealing with all client onboarding and administrative duties. Duties will include, but are not limited to: Create and add client records on to the database.Deal with database issues in accordance with compliance procedures.Client ID checks, confirming all information received from clients or digital systems.Undertake Electronic checks with ID supplied.Escalate any matters which require further investigation by the manager.Liaise with all staff and other colleagues when it comes to completing any client's onboard tasks.Ensure that all tasks are undertaken in accordance with Anti-Money Laundering, Compliance and other regulatory requirements.Arrange for closure and re-opening of files.Maintain the client documents registers, including entering new records.Deal with document retrieval requests.Assist with morning post deliveries. What you'll need to succeed To succeed in this job, you will require either professional services, legal, court, accountancy or financial services administrative experience. You will be a methodical and process-led worker, who is meticulous with detail and has the ability to spot anomalies in data. This job needs a clear thinker and logical worker who works well in a small team and is happy to communicate across the wider business. This job requires strong analytical and research skills, excellent communication skills, written and verbal, as well as high levels of accuracy and a 'hands on' approach to your work.What you'll get in return Monday to Friday 8:30-17:30 - 100% office based25 days plus Bank Holidays (per annum)Personal pension scheme and group life assuranceSupport and funding for further professional qualificationsEmployee assistance programmeIn-house health & wellbeing sessionsCar parking What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk