Average Client Administrator salary in City of London

Wise May are looking for a Client Support Administrator to join a busy Accountancy business in the City, joining a friendly and supportive large team. We require a bright, friendly, enthusiastic candidate to join this contemporary office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner. Client Support Administrator duties include: Assisting the team to drive and run the customer support and client care programmes Sales and Marketing Administration for the team General Administration including documentation, mailbox management and help desk assistance Maintain and improve office systems Meeting support Organisation of webinars Travel arrangements Processing all client invoices Client Support Administrator skills required: Previous experience providing good quality sales and client care support Salesforce experience Strong excel skills Experience with some sort of customer services / client relationships etc Able to follow basic instructions well. Confidence to ask questions if additional clarity is required Experience in a similar position A willingness to learn and utilise new information quickly, including taking notes where required. Hybrid working

ServiceNow Administrator / ServiceNow Developer - Configuration, Customisation, Administration, ITSM, ITAM, CSM, FSM; Business Engagement, Process Design, UAT, Metrics & Analysis. Permanent, Remote/Hybrid (1-2 days in office per week) (UK Wide) with operational hubs in City of London, West London & Edinburgh). £70k - £80k +Benefits.ServiceNow Administrator required by global A/V service provider with clients in both the public and private sector. Working within the technology team you will be responsible for designing and enhancing the existing ServiceNow solution based upon business requirements, undertaking the necessary configurations and subsequent administration of the platform and its various modules.The ServiceNow platform is currently installed and being used to support both the internal user based (1200 globally) along with all work undertaken on client sites. This therefore utilises both ITSM (Service Management) and ITAM (Asset Management) modules in the delivery of IT services for internal users and clients (Banks, Finance Company, Public Sector Organisation and Institutions). You will own the administration, support and management of the platform making appropriate enhancements as required by the business.Secondly, you will undertake major projects at varying stages to deliver CSM (Customer Service Management), FSM (Field Service Management) and SPM (Strategic Performance Management for both internal and external projects) modules. It will be the responsibility of the ServiceNow Administrator to engage with business users to define functional requirements, pushing back against certain requests and setting boundaries based upon the capabilities of the system. Following this, you will create designs and roadmaps and then undertake the configuration of the modules keeping them manageable and as close to "out of the box" as possible to maintain quality assurance as new releases of the core platform come into production. Naturally, you will undertake elements of UAT liaising with users and utilising metrics to assess the success of the modules you have configured and pushed live. Additionally, you will work with API integration / ESB (Enterprise Service Bus) and have solid experience with Workflow Designer; any experience with UI Designer would be welcome but non-essential.We are searching for a ServiceNow Administrator / ServiceNow Developer / ServiceNow Engineer who has gained experience of administering the platform, resolving technical issues and driving adoption across the business with all levels of user. You will have experience configuring various modules to meet the needs of the depts and as a minimum you will have configured ITSM and ITAM modules. Ideally you will have exposure to configuration of some of the other modules such as FSM/CSM, SPM etc. You will well organised and possess strong communication skills. You will be comfortable engaging with senior level stakeholders to define functional requirements and possess the ability to both design an enhancement to ServiceNow and then undertake the configuration work yourself.This role can be undertaken on a remote hybrid basis with the caveat that there is a need for 1-2 days per week in one of the business centres in either the City of London, West London or Edinburgh (non-City Centre). Excellent opportunity to play a key role in this platform's development over the coming years within a stable, global company.

Client Service Specialist - Healthcare (Asset Management)London - Hybrid (Minimum 2 days in office) £27,000 - £33,000 Unlock Your Career Potential in Employee Benefits!Are you looking for a role where organisation, problem-solving, and client interaction come together in a dynamic, fast-paced environment? Do you thrive in a setting where no two days are the same, and your ability to keep things running smoothly has a direct impact on both colleagues and clients? As a Client Service Specialist, you’ll become an integral part of an experienced asset management team, providing invaluable support in healthcare schemes - including Private Medical Insurance, Dental, Travel, Cash Plans, Employee Assistance Programmes, and more. You'll manage a shared mailbox, liaise with insurers, handle client queries, and ensure everything runs seamlessly. Why This Role is Amazing for You: Fast-Paced & Exciting Environment - You’ll work in a team that thrives on efficiency and delivering results quicklyDiverse Exposure - Gain experience in a broad range of healthcare benefits, from PMI to dental and travel insuranceReal Progression - Whether you already have experience or are looking to grow into a consultant role, this position provides long-term development opportunitiesSupport for Qualifications - The team will back you in achieving your IF7 qualification or a Level 3 apprenticeship, setting you up for future successCollaboration & Independence - Work in a tight-knit, supportive team while having the autonomy to manage your workloadClient-Facing Experience - Build confidence by engaging in client meetings (in-person or on Teams) as your expertise growsA Thriving Industry - Employee benefits and insurance continue to be an evolving space, giving you excellent career prospects What You’ll Be Doing: Managed client queries, processed membership changes, handled claims, and liaised with insurersSending market requests and inputting quotes into reportsSupporting a team of consultants in delivering top-tier services to clientsHandling insurer invoicing and policy administrationKeeping up with strict SLAs in a fast-paced environment where efficiency is key What We’re Looking For:Someone with strong organisational skills and an eye for detailA problem-solver who thrives under pressure and enjoys working at paceExperience in an administrative role, preferably within a broker or insurer backgroundKnowledge of PMI, Dental, Cash Plans, Travel, EAP, Health Screening, and other benefits is highly desirableA team player who can also work independently and own their workloadConfidence to engage with clients, whether over email or in meetings Alternative Job Titles:Client Service Coordinator, Benefits Administrator, Employee Benefits Consultant, Client Success Associate, Benefits Support Specialist, Account Support Specialist, Customer Success Manager. If you're looking for a role that combines structure, progression, and a dynamic working environment, this could be the perfect next step in your career!