Client Support Administrator
Job Title: Client Support Administrator Salary: £23,00 to £25,000 per annum Location: Near Longbridge, Birmingham Hours: Monday to Friday, office-based Description: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator to join the business on a permanent basis. This role is offered on a permanent basis due to an increased workload. The successful candidate will become part of a small, friendly team, handling customer service operations for the business. Key Duties: Act as the first point of contact for all incoming client callsCoordinate with partners and suppliers to resolve client issuesTrack both domestic and international shipments, keeping clients informed of delivery statusesBook shipments onlineOrganize carrier collections and importsReview and address discrepancy shipping reportsOrder stationery and supplies for clients Key Skills/Experience Required: Strong written and verbal communication skillsTeam player with the ability to build relationships with external contactsDetail-oriented and conscientiousCapable of multitasking effectivelyExcellent telephone etiquette and administrative skillsPrevious experience in a similar role is advantageous This is an excellent opportunity for a skilled and experienced Customer Service Administrator looking to join a rapidly expanding, successful, and stable company. The role offers a salary of £23,000 to £25,000 per annum. For more information, or to apply for this vacancy, please get in touch. Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We adhere to a strict equal opportunities policy.
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