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Receptionist

Posted 20 February by Recruit Right Easy Apply Ended

Job Purpose

To operate the weighbridge accurately, collect and process all cash/cheque/banks transfer received from external source at the operational depot

Your activities will include:

  • Managing all vehicles entering and exiting the depot by weighing their load and recording data accurately
  • Providing all appropriate paperwork and carry out the necessary admin work to complete the process
  • Recording and calculating inputs and outputs, producing weighbridge tickets
  • Liaising with customers including and acting as first point of contact for a customer to resolve any issues/problems (being front of house)
  • Maintaining and develop an effective relationship with all customers
  • Deal with all incoming telephone calls
  • Provide all customers with the correct scrap prices
  • Liaise with other team members within the operational depot and keep a steady flow of traffic moving within the operational depot
  • To make any appropriate weight deductions from loads following communication from the operational depot
  • To ensure the weight of all good received at the depot are verified, together with the appropriate metal grade
  • Processing delivery notes timely and in accordance to EMRs polices
  • To carry out all necessary paperwork and ad hoc admin support for the operational depot
  • To distribute all incoming post / mail on the same morning it is received at the operational depot, together with franking of all external mail on a daily basis
  • Produce corresponding documentation with EMRs internal IT system
  • Scan various documents into the internal EMRs systems
  • To deal with drivers and processing transactions and ensure that all changes and transactions are recorded for future reference
  • To arrange calibration of the weighbridge regularly to ensure accurate weighing
  • Enhancing the relationship with our customers with good customer care (front of house)
  • To liaise with customers on any cash/cheque/bank transfer to pay the ticket out ensuring all relevant paperwork is completed
  • To maintain an up to date filling system in relation to the operational depot management system and its ticket transactions
  • De-registration of vehicles
  • Environmental Agency waste tickets
  • Experience/Qualifications/Skills

Experience/Qualifications/Skills

  • Computer literate
  • Excellent communication skills

Personal Characteristics

  • Ability to use initiative and quick thinking with any problems arising
  • Have the ability to work within a busy environment ensuring the highest standard of accuracy within their work

Required skills

  • Customer Service
  • Cashiers
  • weighbridge

Reference: 34398235

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