Waiting List Booking Co-ordinator

Posted 23 September by NHS Business Services Authority

A vacancy has arisen for an enthusiastic person to join our busy Radiology Department at the University Hospital of Wales. The Waiting List Appointment Coordinator role within Radiology involves the participation in all duties relevant for the day to day operations within the radiology waiting list/appointments office(s) and assisting the department with regards to all waiting list management issues. The Radiology Department is extremely busy with daily deadlines to meet.

We are looking for someone who is self motivated and who demonstrates outstanding attention to detail. Proven computer knowledge, organisational skills and the ability to cope well under pressure are all a requirement for the post.

As you will be the first point of contact and will be required to liaise with the patient and a wide range of colleagues, clinicians and nursing staff, excellent customer service skills are paramount to this role, as well as having good written and verbal communication skills. You must be able to demonstrate the ability to deal with the public in a professional and approachable manner.

The successful individual will share our core values in that:

- We care about the people we serve and the people we work with

- We trust one another

- We respect each other

- We take personal responsibility

- We treat people with kindness

- We act with integrity

Please note -

This is a rotational role within a Team with occasional cross-site cover for University Hospital Llandough.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing Date: 27th September 2020

For further details / informal visits contact:

Cath Bingham, Assistant Service Manager



Reference: 40946546

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