Unified Communications Provisioning and Support

Unified Communications Provisioning and Support

Telecommunications

Manchester

£25,000-£30,000 Dependant on Experience, 21 days plus bank holidays, pension scheme, Uncapped Commission, office based

A wonderful opportunity has surfaced in a well-established Ofcom registered telecoms business. Based in Manchester it is Dynamic company with dedicated support, provisioning, sales and customer service teams.

The role

The business is seeking a candidate to join there Unified communications Provisioning & Support Team tasked with fault diagnosis and support across their product portfolio; VoIP Telephony, Connectivity, UC and WLR. Providing a well-rounded level of customer service from suppliers to key accounts, showing effective planning and communication skills.

Skills and experience required.

• A secure understanding of telecommunications industry
• Experience with; fault diagnosis, troubleshooting, resolutionand implementation.
• High attention to detail, working collaboratively as part of a team using effective communication skills.
• Understanding of Asterisk based phone systems is advantageous.