Team Leader

An excellent opportunity has arisen to work for a leading insurance broker as a team leader to lead and develop a team of insurance sales advisers

About the role

  • You will lead a team of inbound sales advisers
  • You will be responsible for the team’s production levels in terms of sales and the conversion ratio.
  • You will be managing a team of up to 14 advisers
  • You will optimise telesales opportunities in a high volume inbound lead environment
  • You will use various techniques to improve the performance of your team
  • You will develop the product knowledge of your team members
  • You will remain compliant with regulations at all times

The Company

My client is a leading insurance broker. They pride themselves on staff development and offer an excellent benefits package

Skills/Experience required

  • It is essential that you have team leading experience and a proven track record as a team leader of improving performance
  • You will have sound and successful experience of leading and developing a sale teams in a call centre environment
  • My client is looking for a team leader that can drive performance and are not just merely a stats person.
  • Strong interpersonal and communication skills with the ability to originate and deliver sales strategy.
  • Strong sales leadership and the capability to enable others to deliver against challenging targets
  • Effective influencing, organisational and motivational capability
  • Professional in all respects with a high level of personal credibility

For further information contact Paul Scholes in confidence

Required skills

  • Call Centre
  • General Insurance
  • Sales Management
  • Team Leader
  • Team Leadership

Application question

Do you have experience as a team leader in a call center environment?

Reference: 36978124

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