Speciality Administration Team Leader

Posted 16 September by NHS Business Services Authority

University Hospital Southampton NHS Foundation Trust (UHS) has an exciting opportunity that has arisen within specialist medicine for an Admin Team Leader within the genetics team based at Princess Anne Hospital Southampton.

We are currently working towards being paper lite so you will be closely working with the operations coordinator, leading and supporting the department with the changes and reviewing processes as well as gaining some operational experience.


We are a large friendly team consisting of Booking clerks, PPC’s, Pre-clinic work up team, Counsellors and Consultants. Our opening hours are Monday to Friday between the hours of 8am and 5pm. We are based in Southampton but many of our clinics are held in hospitals throughout Hampshire, Dorset, South Wiltshire, the Isle of Wight and the Channel Islands, and also some GP practices.


Your duties will include dealing with telephone queries, typing of patient correspondence, clinic management and liaising with other services within SGH and other hospitals. Attention to detail and outstanding organisational skills are essential.

Experience of working as a medical or patient services secretary linked to a clinical service or customer focused environment is advantageous but not essential,


We are looking for you to have excellent supervisory/management experience, strong communication skills, the ability to work well under pressure and a desire to provide a first class service for patients and clinical teams. This role will involve using the hospital computer systems and training will be given if needed.


As one of the largest acute teaching Trust’s in England, we can offer learning and development opportunities to help you achieve the career you aspire to. We believe you deserve the best possible surroundings in which to do your job and we want to support you in doing your job to the best of your ability.

As a Trust, we support flexible working and will consider requests taking into account the needs of the service. You’ll have an opportunity to discuss this at interview. Our Live Well and inspire programme offers opportunities, support and advice, including smoking cessation services, exercise and activity classes, and support for mental health.

UHS employees are able to access a huge range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata) on appointment, can access on-site nursery facilities (subject to availability), and we offer a generous pension scheme.


UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and only an hour on the train from central London. The New Forest National Park and the beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than those in London, 13 schools rated outstanding by Ofsted and 13 nearby green spaces to enjoy.


Interviews will be held on Tuesday, 20 October 2020.


If you’re interested in applying for this role, we’d encourage you to get in touch using the contact information at the bottom of this advert with any questions or if you would like to arrange an informal visit. Alternatively, if you’re ready to apply, please follow the link below to complete an application.

For further details / informal visits contact:

Kim Heritage

Operations Coordinator


Reference: 40881291

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