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Spanish Speaking Travel Reservations Agent

Posted 7 March by Approved Recruitment Solutions Ltd Featured Ended

Spanish Speaking Travel Reservations Agent

Raynes Park

£19,000 + commission (OTE £25,000+)

Hours: Monday-Friday 8.30am-4.30pm/9.30am-5.30pm

The role:

  • Handling incoming calls from customers in a busy call centre environment
  • Identifying customer needs and matching holidays to their requirements
  • Upselling additional products and services
  • Processing new memberships
  • Recording call details on system
  • Meeting and exceeding targets

The person:

  • Fluency (spoken and written) in English and Spanish
  • Previous experience within a Customer Service, Sales, Travel or Reservations role
  • Sales skills with the ability to close
  • Commitment to providing excellent customer service
  • Confident, professional telephone manner
  • Excellent attention to detail
  • IT literate with the ability to learn new systems
  • Highly motivated to achieve and exceed targets

Reference: 34630006

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