We are looking for highly capable individual, who is great at engaging within fast-paced operations, has been exposed to a variety of technologies and is proactive in leading a team towards ensuring we create unforgettable holiday happiness for our guests! This is a permanent opportunity.
As a Server & Storage Engineer you will be acting as an SME for specific areas of technology, including Incident and Problem Management, Proactive Maintenance activities and Implementation of new technologies. You will have to ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. You will monitor performance, undertake capacity management and create necessary reports. Additionally, you will have to liaise with and co-ordinate activities with 3rd party vendors, to assure the quality of technical delivery.
We would expect you to have previous experience within a Server, 3rd Line or similar IT Infrastructure support role in an ITIL environment and with various technologies. You will have excellent planning and prioritising abilities, and great eye for detail. You will be able to work under minimal supervision and use initiative to constantly deliver reliable results. You will be enthusiastic with 'cando’ attitude and have evolved 'customercentric’ service approach.
This position has been levelled at CUK 09.
To view the full job description please click on the apply link.
Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride in our service excellence, creating unforgettable holiday happiness. We're looking for talented colleagues who will share our commitment to this purpose and to our global Culture Essentials Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.
Working with us means you'll be part of a tight-knit but truly diverse global team of passionate people. You'll be supported to drive your development, from formal learning to the life lessons of worldwide travel. We believe in inclusion and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.
We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic office collaborating, taking part in events and developing the social connections that make working with us so rewarding.
About the Team
As part of our Shared Service function, our Technology teams enable us to take our guests all over the world on our ships as well as supporting our colleagues at Carnival House and other locations globally. This encompasses everything from the design and build of new ships, to guests booking their holidays through our websites and contact centre, to ensuring that on-board applications and underlying infrastructure enable a fantastic guest experience and everything in between. Our teams manage all the tools and technologies that our shore side teams need to operate effectively and they collaborate regularly with colleagues in our North American and European sister brands across the Corporation. Technology draws on a diverse mix of skills across Architecture, Strategy & Digital, Infrastructure & Operations, Information Security, Compliance & Risk, Portfolio Management, Planning and Governance.
Join us on our journey - apply now.
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