Senior Operations Manager - Freight Forwarding

An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing leadership for the department’s daily functions, contributing to the development and implementation of organizational strategies, policies, and practices.

Previous experience in freight forwarding or SCM will be required for this role.

Type: Permanent, full time

Hours: 37.5 hours/week, on site

Location: West London

Salary: Up to £65k plus car allowance/company car, depending on experience

Responsibilities:

• Manage all aspects of the freight forwarding operation consisting of (but not to limited to) freight Forwarding, warehousing, house hold goods, security, health & safety, staff management
• Ensure that all functional areas are delivered above the quality and standards expected by the Company
• Responsible for budget of the sites and increasing profitability and effectiveness of the sites
• Ensure the requirements and compliance to maintain status of regulated agent, AEO and AITA
• Manage custom related matters including bonded warehouse and ERTS
• As a member of the senior management team of the company, working across short-, medium-, and long-term company objectives
• Production of monthly business review reports and attend monthly senior management meetings
• Maintain and develop relationships with current clients
• Create new business opportunities including new market, new clients, new partnerships, and new Services

Ideal Candidate:

• Previous experience as an Operations Manager within the logistics experience
• Previous experience managing people
• Driving licence required: to use a car when dealing with other branches and customers (company car provided OR cash allowance for own car)
• Knowledge and experience in Air, Road, and Sea freight Operations duties
• Knowledge in planning and cost control in Air Freight Products
• Marketing & Sales orientated capabilities and business developing
• Highly motivated leader who is adept at working in a competitive, challenging, and fast-paced work environment
• Good understanding of Aviation Security rules and able to take responsibility would be a big advantage