Senior IT Operations Analyst
Location: Selby or Northampton
Duration: 3 months
Our client is a British electrical power generation company. They play a vital role in helping change the way energy is generated, supplied and used as the UK moves to a low carbon future.
Working within the IT Operations team, you'll be supporting 2000+ users across the company. The right candidate will be excited about the opportunity to contribute to the configuration, maintenance and operation within the End User Services technology tower, as well as working in project teams to deliver new systems and functionality.
Day-to-day as an IT Operations Analyst joining a multi-site team working across our UK offices, you'll be installing, configuring and testing components within unified communications and end user computing. You'll be contributing to the overall user experience of IT systems for colleagues across the Group, so you must be able to demonstrate a customer centric approach to service delivery.
- Converged technology / Unified Communications
- End user compute including SCCM, Powershell
- Telephony services
- Contact centre technologies
- Monitoring, event management and other operational tools
- A background in delivering services that are directly focused on the customer experience and business outcomes
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon is an employment consultancy and operates as an equal opportunities employer.
- event management
- operational tools
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