Senior IT Engineer

Senior IT Engineer
£24.18/Hr UMB
London W1G 0EA
Start Date ASAP Contract Until Apr 2025

Job Description:

Provide user support in a timely and accurate manner ensuring adherence to committed Service Level Agreements

Actively working to ensure daily, weekly, monthly tasks that are due completed accordingly and within the expected deadlines.

Assist with ticket reviews and ensure that tickets are resolved within SLAs and ticket audits completed to ensure all have comments and actions within SLA whilst also ensuring that all communications align with our business customer service excellent ethos.

Project Support

Participate in project planning sessions & execution of workstreams within various projects.

Participate in project review meetings and provide feedback on deliverables.

Conversation with a recruiter to assess suitability.

Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know.

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