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Senior Experience Designer

Senior Experience Designer

Posted 16 May by First Utility Easy Apply Featured Ended

We are looking for a User Experience Designer able to understand business requirements and technical limitations, iterate and refine ideas through sketching and wireframing, before working on brilliantly intuitive designs that show what our customers will see. You will be responsible for conceiving and conducting stakeholder workshops and user research, translating them into sitemaps, user flows, customer journey and empathy maps. You will also be expected to design the overall functionality of the product and in order to ensure a great user experience, iterate upon it based on user testing and analytics.

The energy market is evolving quickly, and we want to stand-out in a crowd, breaking down traditional barriers and challenging the norms of the energy industry. If you’re an experienced designer who wants to be a part of helping us do that, this could be the role for you.

Some essential skills required for the role

  • Experience of designing industry-leading user experiences across desktop, tablet and

  • A creative mindset, able to bring your ideas to life with stand out designs and a passion for User Centred Design

  • A track record of creating customer journeys using customer insight and behavioural/analytics data

Some skills that would be nice to have in the role

  • Some knowledge of the consumer energy sector

  • Understanding of commercial objectives and conversion rate optimisation

  • Knowledge of Lean UX and/or design sprints

About First Utility

Here at First Utility we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.

We are proud to deliver award-winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team and expand our service offering, we now have office locations in Coventry, London, Krakow and Hamburg.

What will you get in return?

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday plus Bank Holidays, (and the opportunity to buy 3 extra holiday days a year). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone

Quarterly away days and 'fruity Fridays’ are traditions that we have held onto as we have grown as they are very popular throughout the business.

Apply now

If you are interested in this challenging role and want to join a growing team to help us make the energy market simpler for our customers, apply now or contact us for more information.

We are committed to protecting individual rights of privacy with regards to the processing of personal data. It is necessary for First Utility to process personal data in relation to the recruitment process. Such processing will be conducted fairly, lawfully and securely, in accordance with the Data Protection Act 1998. By submitting an application, you give your consent for us to process your details for recruitment purposes. Personal data will not be shared with any third parties. Applicant details including CVs/application forms, selection notes and interview documents/notes will be held securely, electronically for six months from the date of the application. After this period, all information relating to an application will be deleted, except where an application is successful, where the recruitment records form part of the employee personnel file. By submitting your application, you also confirm that this form has been completed by you and the details you’ve provided are correct to the best of your knowledge.

Reference: 34513113

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