Senior Experience Designer
We are looking for a User Experience Designer able to understand business requirements and technical limitations, iterate and refine ideas through sketching and wireframing, before working on brilliantly intuitive designs that show what our customers will see. You will be responsible for conceiving and conducting stakeholder workshops and user research, translating them into sitemaps, user flows, customer journey and empathy maps. You will also be expected to design the overall functionality of the product and in order to ensure a great user experience, iterate upon it based on user testing and analytics.
The energy market is evolving quickly, and we want to stand-out in a crowd, breaking down traditional barriers and challenging the norms of the energy industry. If you’re an experienced designer who wants to be a part of helping us do that, this could be the role for you.
Some essential skills required for the role
Experience of designing industry-leading user experiences across desktop, tablet and
A creative mindset, able to bring your ideas to life with stand out designs and a passion for User Centred Design
A track record of creating customer journeys using customer insight and behavioural/analytics data
Some skills that would be nice to have in the role
Some knowledge of the consumer energy sector
Understanding of commercial objectives and conversion rate optimisation
Knowledge of Lean UX and/or design sprints
About First Utility
Here at First Utility we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.
We are proud to deliver award-winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team and expand our service offering, we now have office locations in Coventry, London, Krakow and Hamburg.
What will you get in return?
First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday plus Bank Holidays, (and the opportunity to buy 3 extra holiday days a year). First Perks features discounts for many of the biggest brands - from Lastminute.com to Amazon, from John Lewis to Tesco; there is something for everyone
Quarterly away days and 'fruity Fridays’ are traditions that we have held onto as we have grown as they are very popular throughout the business.
If you are interested in this challenging role and want to join a growing team to help us make the energy market simpler for our customers, apply now or contact us for more information.
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