Salesforce Lead Architect

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Business Area

EQ has embarked on a Client to Cash (C2C) transformation covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management. As a result of acquisitions and growth, we currently have multiple ways of working, processes and systems which we are consolidating into a single global approach and platform based on Salesforce Sales Cloud and Conga Quote to Cash.

Role Summary

Reports to the C2C Product and Programme Director as a key member of the programme leadership team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. The role will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team.

Core Duties/Responsibilities

• Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements
• Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions
• Manage and mentor architects and business analysts
• Architect scalable and high-performance solutions on the Salesforce platform and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture
• Support the implementation of our global C2C capabilities, driving standardisation and out-of-the-box acceptance to minimise the need for customisation of Salesforce/Conga applications
• Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases
• Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery
• Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes
• Own and support in the development and maintenance of programme documentation
• Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles.

Skills, Capabilities and Attributes

• Strategic mindset with a focus on driving business innovation and transformation through the effective use of technology and architecture
• Experience as a Salesforce or Conga QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions
• Business Architecture skills in areas such as operating model development, process engineering and value management
• Experience of CRM and Quote to Cash business capabilities
• Expertise in Salesforce platform capabilities. Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform
• Proficiency in Salesforce development technologies. Apex, Visualforce, Lightning Web Components, and Salesforce DX
• Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN
• Adept at assimilating and correlating disconnecting information using significant analysis skills
• Experience with Agile development methodologies and tools like Azure DevOps
• Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable
• Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable
• Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable
• Bachelor's degree in related field (or equivalent experience) is desirable

What We Offer

Save For Your Future - Equiniti Pension Plan; Matched contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit

Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary

Employee discounts - Discounts and cashback at high street stores through EQ Wins Platform

Flexible Benefits - Ability to purchase a wide variety of benefits through our flex plan

Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity

Winning together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks