Sales Support

My client is looking to recruit a Sales Support person to join their team. The role will be to support the National Account Team to help develop sales and manage relationships with existing or new customers.

Main Responsibilities

• Liaise and work closely with the National Account Managers to support them in their administrative and sales duties.
• Assist with the correspondence between the National Account Managers and their clients.
• Liaise with colleagues and other departments to provide and obtain information regarding developments with customers.
• Follow up with customers to ensure all issues have been resolved and they are happy with the relevant outcomes.
• Provide feedback and any necessary data or reports to the lead sales person.
• Acknowledge clients by responding to emails, texts, and phone calls
• Update all contact information
• Handle all administration relating to the role and maintain up-to-date electronic systems
• Potentially attend appointments with customers and take minutes, noting action points.
• Work closely across departments with our internal / external sales / operations / accounts and SOP teams regarding project quotations and orders.
• Provide data and reports to support the Account Managers & maintain KPI data.

Essential Skills Required

• Must have at least two years’ experience within a similar role, preferably with similar FMCG products.
• Computer literate and experienced in MS Word and Excel
• A positive "can do" attitude
• High attention to detail
• Excellent organisation and time management skills
• Confident, friendly and approachable
• Clear communication skills and the enthusiasm to succeed in a close-knit team

Only relevant candidates will be contacted