As the world’s leading currency services provider, our customers are at the heart of everything we do.
Our bureaus are based globally in airports, seaports and in many high streets where our Sales Advisors offer a vast range of currencies as well as other products and services to meet our customer’s foreign exchange needs.
If you’re passionate about people, could a customer service role with our team of experts be your next career move?
You’ll work an average of 36 hours per week on a variable shift pattern, Monday to Friday:
The early shift is 05:00-14:30 and the late shift is 12:30-22:00.
We are open fewer hours at the weekend so the shift on Saturday is 05:00-13:30 and on Sunday the shift is between 10:30 and 22:00.
Car parking at the airport is totally free for our team and with the shift times you will miss traffic on most occasions. If you don’t drive, a local bus network and DLR station serve the airport well. A free uniform is also supplied.
You can also benefit from a subsidised staff canteen, discounts at certain food and beverage outlets at the airport, plus duty free discounts exclusive to airport staff.
We offer comprehensive training, ongoing coaching and career opportunities throughout the Travelex group.
Knowledge and Skills
This varied role will draw on your selling, customer service, communication, attention to detail and numeracy skills.
Ideally, you’ll have a retail, sales or customer service background. Experience working with foreign currencies is not essential, as full training will be provided.
Successful candidates must pass a numeracy test, be able to provide a 5-year checkable history, plus pass credit and criminal record checks. Please ensure that you can travel to and from the airport for the specified shift times before applying.
- 22 days holiday
- National and local incentive and bonus schemes
- Contributory Pension
- Free car parking
- Discounts and cash back offers with 1000’s of retailers
- Discounts with airport retailers and restaurants
- Free uniform
- Customer Service
- Financial Services
- Foreign Exchange
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