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Sales Administrator

Posted 2 May by Career-minded People Easy Apply Ended

You will be joining a small friendly regional office team responsible for delivering high levels of customer service excellence. This is a fixed term contract of 12 months which may lead to a permanent role.

Daily activities include

To provide day to day proactive support for Key Account customers

  • To process customer enquiries
  • To provide administrative support where required
  • To provide a single point of telephone contact to allocated strategic customers throughout the UK
  • To build strong relationships with people throughout the business (Customers, Suppliers, Profit Centres, Key Account Managers), to provide exceptional service to the customer
  • To manage and maintain a high level of customer service to Key Account customers in order to increase sales and profitability
  • To ensure the Customer Care-line and e mails are handled in a professional manner
  • To assist with the maintenance of customer price files

Knowledge / Experience Requirements

  • Understanding of Single Point of Contact Customer requirements (Training provided)
  • Knowledge of Internal systems and procedures (Training provided)
  • Ability to use Microsoft Office and E Mail
  • Experience within Electrical Wholesale is a benefit but not a necessity

Competencies/Personal Characteristics

  • Self - motivated, works with minimum of supervision and manages own workload.
  • Manage delegated tasks to completion
  • Attention to detail - Accurately records and interprets salient facts
  • Intelligent - Can understand differing solutions to complex requirements
  • Structured and organised - Able to prioritise; deal with both long and short term objectives
  • Confident - multitasks; copes with pressure and remains calm
  • Communicates well - clear and appropriately. Listens well
  • Team player - actively promotes and supports the team ethic

Required skills

  • Customer Service
  • Order Processing
  • Sales
  • Sales Administration

Reference: 34645344

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