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We are seeking a Complaints Coordinator responsible for the effective logging and investigation of complaints, ensuring alignment with policies and regulatory standards. Core duties include: Managing complaint investigations and maintaining complianc...
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This role is for a Complaints Handler within the financial services industry, based in London. The successful candidate will be responsible for overseeing a customer service team and handling customer complaints. Client Details Our client is a well-e...
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Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: 30,000 to 40,000 DOE Are you passionate about ensuring fairness and transparency in customer interactions? Do you thrive on resolving issues a...
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Job Title: Complaints Specialist PURPOSE SUMMARY: To contribute to the delivery of excellent service by responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the completion of a...
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Portfolio are proud to be working with our client, a well-established Insurance provider who offer legal expenses insurance to small and medium sized businesses. They have provided over 30 years' support, underwriting legal expenses risk for UK SMEs ...
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This is an exciting time to join a successful, expanding, financial services organisation, based in Slough, as a Customer Complaints Specialist. This opportunity would suit someone with previous experience of resolving complaints through to resolutio...
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Job Title: Complaints Advisor Salary: 25,000 per annum Location: Peterborough (PE2) Start Date: May 2024 As a Complaints Advisor in the financial services industry, you will be responsible for managing and resolving customer complaints efficiently an...
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My client, a London social housing provider, seek an experienced Corporate Complaints and Insight Officer to start asap The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This r...
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A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis. Key responsibilities are as follows Oversee the management and effective recording of complaints on the complaints database, carryi...
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Inusrance Claims Handler 30,000 Position Summary The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants. The Claims officer is...
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Inusrance Claims Handler 27,500 increasing to 30,000 Position Summary The Claims Officer performs all core activities within the team, demonstrating dedication, a detail-oriented approach and providing outstanding and memorable service to claimants. ...
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Job Title: Quality Controller (Contact Centre) Salary Range: 27,500 - 30,000 per annum (pro-rata for contract) Contract Duration: 4-6 weeks Key Responsibilities: Listen to recorded or live customer calls to assess agent performance and adherence to q...
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Complaints Handler/Customer Care Advisor Full time role Based in Shiremoor Immediate Start We are actively looking for a Customer Care Advisor for one of our prestigious clients. This role will be handling customer complaints, queries and escalations...
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Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for su...
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Very successful and friendly local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment. You will be providing customer service and general administration and sh...
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Hays are looking for a Customer Liaison Manager for a claims management company based in the Northampton. 38.5 p/wk, Monday to Friday and one in 4 Saturdays (8.30- 12.30) Claims Management or Insracne preferred Ensuring that all customer complaints a...
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Very successful and established local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment. You will be providing customer service and general administration and...
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Role : In-Life Client Services Executive Team : Client Services Type: Permanent Salary: Base 35k-38K. Discretionary bonus circa 10% per annum In-Office: Three days per week (A Monday or Friday each week) The Company Our client is the UK’s only indepe...
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Part-Time Customer Service - Southwark, London Job Title : Part-Time Customer Service/Complaints Handler Are you passionate about providing excellent customer service and resolving issues? Our client, a leading organisation in the Insurance industrie...
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Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team. The company offer a competitive salary and excellent benefits package, along with hybrid working (2...
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Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team. The company offer a competitive salary and excellent benefits package, along with hybrid working (2...
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A Progressive, expanding organisation based in Slough is looking for a Complaints Specialist. Previous complaints handling & case management experience is essential Key responsibilities Respond to and resolve all complaints received in an appropriate...
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Title: Customer Service Representative – Dutch Speaking Location: Marlow, Berkshire - Hybrid Duration: 12 Month Contract – chance to extend/make permanent Pay Rate: 14.00 - 15.00 Per Hour PAYE My global pharmaceutical client, based in Berkshire, are ...
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Job Title: Savings Customer Service Specialist Location: Chester Salary: 25,000 Working within an innovative, progressive bank, the Savings Customer Services Specialist is responsible for supporting existing and prospective savers. Savers will intera...
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Job Title: Customer Services Administrator Location: Chester - a minutes walk from the train station Remuneration: 25,000 per year Contract Details: Permanent, full-time Are you a detail-oriented individual with excellent communication skills? Do you...
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