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Recruitment Resourcer - £20K to £22K DOE + Comms + Flex (12 month FTC)

Recruitment Resourcer - £20K to £22K DOE + Comms + Flex (12 month FTC)

Posted 3 May by Sopra Steria Ended

Salary £20K to £22K DOE + Comms + Flex benefits package (12 month FTC)

Location Hemel Hempstead

Role Overview

We have a number of really exciting opportunities for experienced customer service individuals to join Sopra Steria Recruitment, in our office in Hemel Hempstead. Sopra Steria Recruitment are a business within a leading Digital Transformation and outsourcing company. We are an award winning Recruitment Company who won APSCo Award for Excellence in 2017 and on 6 previous occasions.

Your role will be to manage the sourcing of candidates for a portfolio of client recruitment activities ensuring successful delivery of quality candidates in line with the client’s service levels and in line with Sopra Steria Recruitment’s operating model, policies and procedures.

Key Responsibilities:

  • Manage client-resourcing requirements ensuring the overall successful delivery of our client needs against agreed SLAs

  • Manage the supply of suitable candidates specific to client recruitment requirements while complying with sector specific legislation

  • Develop an on-going candidate recruitment database meeting identified market skills requirements

  • Ensure full on-boarding process where applicable is met between all parties concerned

  • Ensure full lifecycle of screening, vetting or interviewing requirements in line with client agreements in partnership with our offshore teams

  • Ensure delivery of administrative recruitment activities specific to but not limited to contracts management, client reporting, and timesheet control in line with the company’s operating standards and processes

  • Escalation point on candidate, contractor and client resolutions as and when required ensuring full resolution to a high customer service standard

  • Negotiate successful outcomes with relevant parties specific to but not limited to contract terminations, hires, start dates, cost and fees

  • Ensure effective communication with immediate team and maintain up to date communication with Team Leaders, Managers and Account Managers

Essential Skills/Experience:

  • Experience in a Customer Service driven role is key to be a success in this role ideally in recruitment but if you are looking for a change of career, please get in touch

  • Previous experience in a corporate environment

  • Solid proficiency of MS Office Suite

  • Ability to set priorities and effective time management.

  • Proven ability of using judgement and processes to resolve problems

  • Proven ability to deliver consistently against deadlines

  • Demonstrable effective interpersonal, communication and presentation skills

  • Demonstrable ability to develop within the recruitment industry

Desirable Skills/Experience:

  • Experience of working within the recruitment industry

  • Proven ability in managing large workloads

  • Proven ability to work within a fast paced environment

  • Degree or NVQ level in a technology, HR or business focused subject

Reference: 34692835

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