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Quality Associate

Quality Associate

Posted 21 March by BE Personnel Ltd Easy Apply Ended

Our Client, an innovative Sales Consultancy business, has a unique opportunity for a Quality Associate to join their team.

The Quality Associate will work in a part time, home based position, however must be within travelling distance from Ayr in order to attend the office for 2 hours per week, along with attending training on an ad hoc basis.

Key duties of the Quality Associate role will include:

  • Listening to calls and evaluating skill against Client requirements
  • Providing feedback and coaching to staff
  • Providing reports to the Client

This position would suit a candidate with an understanding of quality within a contact centre environment.

The ideal Quality Associate will:

  • Have excellent listening skills and a high level of literacy
  • Have excellent attention to detail
  • Be computer literate including MS Excel
  • Have good keyboard skills
  • Be disciplined, with the ability to work from home

The Quality Associate will benefit from completely flexible working hours to suit their lifestyle and receive a pay rate of £9 per hour.

Reference: 34511953

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