An exciting vacancy has arisen within our Accommodation & Cleaning Department for a Public Area Team Leader to deliver a consistently high level of service and support to our guests and departments on resort.
Overview of the role
As an integral part of the Accommodation Team you will be responsible for delivering high standards of cleanliness throughout the external main guest areas and inside our entertainment venues on the resort this role requires an individual who will lead by example and will demonstrate commitment to our guests and team.
Typical working hours: 40 hours per week in an evening role, including weekends. Shifts vary between 3pm - 1am during family breaks and between 3pm - 4am during live music weekends.
Key responsibilities and duties may include:
Cleaning the Swimming Pool changing rooms, public spaces and reception areas
Use and maintenance of industrial cleaning machines
Stock levels and rotation of all chemicals
Reactive to spillages, support the venues including external bins and pathways
Cleanliness of all public spaces and toilets
Adhere to all Health and Safety regulations and protocols, with the collation of all relevant documentation
Ensure the team are not just trained but coached and mentored too through role-model behaviour
Conducting on-shift team briefings on a regular basis, and acting on any feedback
Carrying out any other adhoc duties as required
•Proven experience of leading a team of people
•Be able to focus on the detail and work to a priority list
•Be able to provide an environment where the team feels respected and rewarded and can communicate open and honestly with you as a leader
•Be attentive, adaptable and be able to think on your feet.
•Have a hands-on attitude
•Have excellent inter-personal skills
•Be able to work well under pressure, multi-task and demonstrate a level of organisational skills
•Be flexible due to business needs
•A passion for cleaning would be desirable but not essential as full training will be given.
The benefits of working with us:
•Free use of many of the resort facilities and discounts off our food and retail outlets
•Subsidised OFSTED nursery facilities available on resort
•Discounted Bourne Leisure holidays for you, your family and friends
•Reward and recognition schemes including long service and team member of the month
•Externally recognised qualifications to give you the opportunity to develop and progress
We look forward to hearing from you if your skills match what we are looking for and you would love to be part of our team.
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