Mortgage Distribution-Direct is responsible for the provision of mortgage advice and recommendation to our direct customers. We help people in the North East own their own home. We work closely with our customers from the earliest point of saving for a deposit, to owning their own home and beyond by successfully to maintaining that relationship through the life of their mortgage term.Role Summary
An exciting opportunity has arisen in the Mortgage Distribution-Direct Team for a number of Mortgage Adviser roles.
As a Mortgage Adviser with Newcastle Building Society you will have a key role in providing professional mortgage advice and guidance on our mortgage products whilst meeting all FCA/PRA regulatory requirements. Building rapport, trust and relationships with customers, to clearly understand their needs and priorities are key skills you will possess in recommending appropriate solutions from our Society’s range of mortgage and protections products.
The ideal candidate will be able to demonstrate an ability to build positive relationships with both new and existing customers to provide individually tailored solutions. Working proactively and collaboratively with key internal stakeholders to deliver the right customer outcome is vital. You will possess strong communication skills and a thorough understanding of mortgages that will result in high levels of customer satisfaction and advocacy for use of our products and services. A proven ability to work as part of a team, be flexible, able to embrace change and deliver to high standards are essential qualities for success in the role whilst supporting our Society’s Purpose.
This is a regulated role and therefore full CEMAP qualification is required - the role is falls within the SAIB regime.
- Strong interpersonal skills
- Ability to build rapport and trust when helping customers.
- Experience working in a regulated advice role where adherence to procedures is essential
- Full CeMAP or equivalent
- Competent Mortgage Advisor Status
- In depth knowledge of mortgage market, processes and products
- Building Society
- Communication Skills
- Mortgage Advisor